What are the responsibilities and job description for the Technical Project Manager II position at First Tek?
Resume Format - Please add Sales Pitch to top of Resume, our explanation of why the candidate is qualified for the position.
Location / TimeZone : full time remote working eastern or central time zone
Hours : 8-5pm eastern standard, however we can be flexible such as 9-6pm
Is specific industry experience required?
Entertainment / media experience required
Main 3-5 responsibilities
- Lead our A / B testing strategy & roadmap for retention efforts, in collaboration with the outbound marketing and platform engagement teams
- Partner with operations teams to deliver all necessary campaign details in a timely manner, as well as QA-ing campaigns to ensure seamless deployment
- Produce, share, and use critical metric reporting on a regular and consistent basis to ensure continuous improvement in process and results, including identifying performance drivers and insights
- Work with the Creative team to develop a deep understanding of what resonates with our customers and optimize content / messaging accordingly
- Partner with the Research team to understand and track churn triggers by market across all segments
- Responsible for partnering with the billing & subscription operations team to decrease involuntary churn rates through optimizations to billing and communication strategies
- Compile best practices and competitive intelligence within retention marketing to share with regional teams
Technical / marketing project manager - coordinate / execute marketing campaigns for the team, reporting from redfast (platform messaging tool), collates competitor insights, shares insights with all levels of organization, communicate clearly with different levels of leadership. Project management of analytics workstream.
TOP Critical Skills
2-5 years experience with completed BA / BS
Project / process management experience
Familiarity with marketing platforms
Reporting performance for campaign performance
Excel intermediate level
Familiarity with tableau as this is one of our dashboarding tools
Experience with a marketing automation tool is required as this will provide them the experience needed for learning redfast
Nice to Have :
Experience with adobe analytics
Familiarity with customer / content dynamics of a streaming organization
Deal Breakers?
Candidates who are more on marketing without having enough technical background may not necessarily be the best fit, as this role is not about campaign strategy, this role is more towards project management and coordination of campaigns. This role is project management execution, not a marketing strategy leadership role. Would like a candidate who is looking to use their foundational experience who is interested in learning more and has an interest in working more on the operations as opposed to the marketing strategy.
JOB DESCRIPTION : Responsibilities
Qualifications
Preferred Skills
Education & Experience
