What are the responsibilities and job description for the Host/Server position at First Watch?
Job Overview
We are seeking an enthusiastic and dedicated Host/Server to join our dynamic team. As a Host/Server, you will play a crucial role in providing exceptional customer service and ensuring a welcoming atmosphere for our guests. Your responsibilities will include managing guest relations, assisting with food preparation, and maintaining cleanliness in the dining area. If you have a passion for hospitality and thrive in a fast-paced environment, we would love to hear from you.
Responsibilities
- Greet and welcome guests as they arrive, ensuring a positive first impression.
- Provide excellent customer service by taking orders accurately and efficiently.
- Assist in food preparation and ensure proper food handling and sanitation practices are followed.
- Upsell menu items to enhance the dining experience and increase sales.
- Maintain cleanliness of the dining area, including bussing tables and sanitizing surfaces.
- Address guest inquiries or concerns promptly to ensure satisfaction throughout their visit.
- Collaborate with kitchen staff to ensure timely delivery of food and beverages.
Requirements
- Previous experience in a restaurant or hospitality setting is preferred but not required.
- Strong customer service skills with the ability to build rapport with guests.
- Familiarity with food preparation techniques and food handling safety standards.
- Proficient time management skills to handle multiple tasks efficiently during busy periods.
- Ability to work well under pressure while maintaining a positive attitude.
- Knowledge of guest relations practices to enhance the overall dining experience.
- Willingness to learn and adapt in a fast-paced environment.
Join us as we create memorable experiences for our guests through exceptional service!
Job Types: Full-time, Part-time
Pay: $12.55 - $13.81 per hour
Shift:
- Day shift
- Morning shift
Ability to Commute:
- Columbia, SC 29212 (Required)
Ability to Relocate:
- Columbia, SC 29212: Relocate before starting work (Preferred)
Work Location: In person
Salary : $13 - $14
