Server/Host

APPLY HERE: https://jobs.7shifts.com/68ede837-1cf1-4df2-9a07-255032c5a3f0

Report to

Restaurant Management

About KPot

K-Pot offers both worlds of Korean BBQ and Asian Hot Pot.

What is Hot Pot? Hot pot is an Asian cooking method, prepared with a simmering pot of soup stock at the dining table, containing a variety of East Asian foods and ingredients. While your hot pot is simmering, ingredients are placed into the pot and are cooked at the table in front of your eyes, in a manner similar to fondue.

Korean barbecue known locally as (고기구이) gogi-gui, “Meat Roast”, refers to the Korean cuisine method of grilling meat such as beef, chicken or pork, that you prepare yourself at your table. Our menu offers an extensive selection of fresh quality meats, seafood, noodles, and vegetables for Hot Pot and BBQ experience.

--------------------------------------------------------------------------------------

Role Overview (SERVER)

A restaurant server takes orders, answers questions about the menu and food, sells the restaurant's food and drinks, takes payment, communicates orders with the kitchen staff, seats customers, and helps with customer service and cleaning.

Responsibilities & Duties

• Primary job function is to ensure guest satisfaction, by providing quality customer service throughout the dining experience

• Menu knowledge should be extensive. Awareness and ability to describe all food, drink, and special menu items

• Ensure the table is clean and that utensils, napkins, and other needs have been provided and anticipate guest's needs prior to them asking

• All orders should be relayed to the service bar and the kitchen via the POS tablet

• Continuous interaction with the kitchen to ensure delivery of all food items

• Setting up and maintaining sections throughout the shift

• Should possess the ability to multi-task and be aware of several tables progression through the dining experience

• Cash handling: closing out of all table checks in an orderly and timely fashion. Providing the guest with accurate and complete change, coupled with a sincere “Thank You,” and invitation to return

• Ability to lift boxes occasionally up to 25lbs. Ability to work in various temperature environments, for example low temperature in the refrigerator and high temperature in the cooking area. Should expect to exert a fast paced mobility thought shift between 4 and 10 hours in length

• Be a team player, assisting other team members whenever needed to ensure customer satisfaction

• Post shift side work, as assigned via corresponding section assignment. May be required to perform other related duties, as assigned

Qualifications

Minimum - 1 years prior server restaurant experience; ability to lead and train others

Preferred - 3 years prior server restaurant experience; ability to lead and train others

--------------------------------------------------------------------------------------

Role Overview (HOST)

Hosts are responsible for welcoming guests and ensuring that they are

seated and receive attentive service. Their duties include maintaining a

waitlist of patrons during busy meal service, passing out menus,

accepting phone calls, making sure that tables are cleared and set,

following established guidelines, procedures, and policies as

prescribed by company standards.

Cashiers operate a cash register, communicate with customers, and

assist other restaurant staff as needed. Responsibilities in this career

can include processing credit card payments, accepting cash

payments, breaking change, and using a point of sale (POS) system for

transactions. Restaurant cashier duties also involve greeting guests,

helping resolve customer complaints, and maintaining knowledge of the

menu and sales policies.

Job Description (HOST)

Responsibilities & Duties

• Primary job function is to greet guests in a friendly, welcoming

manner. Entry doors should be held open whenever possible, for

arriving guests

• Seat guests at an appropriate table while engaging in casual

conversation, taking into account special needs (children, high

chairs, and party size). Rotating of new tables for service staff is

necessary for an equitable division of the day’s work. Able to calculate wait list times during

busy periods

• Menu knowledge should be extensive. Awareness and ability to

describe all food, drink, and special menu items

• Answering the phone within three rings. Taking a message for

management, if appropriate

• Teamwork is essential to a smooth operating work environment.

Assisting servers in maintaining sections throughout the shift

• Should possess the ability to multi-task and be aware of several

tables progression through the dining experience

• Providing all departing guests with a sincere “Thank You” and

invitation to return to K-Pot. Entry doors should be held open

whenever possible, for departing guests. If a guest relays that an

issue was present during their experience, get a manager

immediately

• Ability to lift boxes occasionally up to 25lbs. Standing on one’s feet

in a fast paced environment for a period of approximately 4 hours

or longer

• Ensures that work areas are clean and equipment, tools, and

supplies are properly stored

Job Description

• Helps bus and set tables and performs side-work and cleaning

duties as needed. Maybe asked to perform other related tasks or

duties as deemed necessary

Qualifications

Minimum - No prior restaurant hosting experience is necessary

Preferred - 1 years prior hosting restaurant experience

--------------------------------------------------------------------------------------

Employee Perks/Benefits

• Flexible schedule

• Employee 20% off Discount

• Fun and lively work environment with potential for growth

Job Types: Full-time, Part-time

Pay: $12.00 - $25.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 8 hour shift

Ability to Commute:

• Columbia, SC 29212 (Required)

Ability to Relocate:

• Columbia, SC 29212: Relocate before starting work (Required)

Work Location: In person

Salary : $12 - $25