OPERATIONS SPECIALIST - WATERFORD

Sales & Marketing Manager

Job Summary

The Sales and Marketing Manager is responsible for the administration and supervision of the Marketing Area for all products and services while achieving monthly and year-end business plan forecast, goals and targets. Accountable of handling the overall Retail, Sales, Leasing and Dealer Relationships (Direct or Indirect). Responsible for the implementation of internal bank guidelines, policies and procedures. Maximizes retail and leasing production, promotion and implements; plans, programs and services while controlling and reducing operational expenses.

Essential Responsibilities

• Administrates, supervises and monitors to achieve monthly budget for retail and lease products.

• Develops, promotes, maintains and strengths our current retail and leasing dealers and any other future relationship. Keeps a dealer penetration (Wip) of 60%, in all dealers assign.

• Works to develop at least two new relationships, dealers with potential to generate a 10% of the budget for retail or lease contracts.

• Develops process and controls to avoid increase in delinquency. Maintains a disburse mix of contracts of 60% Quality Factors A, B, C and 40% D, E, F.

• Keeps dealers updated on new retail and leasing programs, especial events, contest, and follow up to ensure full understanding of the same. Introduces new programs, among other related responsibilities.

• Prepares monthly reports, presents reports to Auto Administration Managers and indicates any trends of the Market.

• Supervises teams of Auto Regional Managers directly and indirectly the teams of Sales Agents and Leasing Executives.

Other Responsibilities

• Informs dealers in all process of auto loan.

• Develops internal activities to motive sales team

• Performs monthly meetings with sales team

• Prepares employee evaluations

• Meets with customers

• Administers OSS referrals program

  
  Independence of Judgment

  The degree of judgment is related to the identification and definition of new problems of moderate complexity.

Supervisory Responsibilities

This position has supervisory responsibilities, directly supervises the Auto Regional Managers.

Impact of Errors

The impact of errors of this position could affect essential activities of administrative, operational or business nature that have a considerable economic impact.

Competencies

• Knowledge of auto business
• Business and results oriented
• Ability to work under pressure
• Excellent verbal and written communication skills
• Strong Analytical and decision-making capacity
• Strong leadership skills
• Managerial skills
• Write, speak and comprehend English and Spanish
• Knowledge on computer software as Words, Power Point, Excel

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Specific vision abilities required by this job include close vision and distance vision. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand and walk.

Minimum Requirements

A Bachelor’s Degree in Business Administration is required for this job and a minimum of three to five years of relevant experience in Sales & Marketing in the auto financing industry. Must have full and proven executive (management) and administrative experience within the assigned area as well as in the overall business environment.

EQUAL EMPLOYMENT OPPORTUNITTY EMPLOYER