Assistant Project Manager

Description

• Competitive pay, paid weekly
• Medical, Dental & Vision Insurance
• Short & Long-Term Disability 
• Life Insurance/Supplemental Life Insurance
• Benefits eligibility begins the 1st of the month after hire date 401k retirement savings with 5% match
• Up to 4 weeks of Paid Time Off
• 9 Paid Holidays Veterans Day for our Vets
• FirstCall Academy for training & development
• Learning and Education Assistance Program (LEAP) Generous Employee Referral Program - $2,500
• EAP – Employee Assistance Program
• Company vehicle or allowance based on the job 
• Mobile phone or phone allowance based on the job
• Company uniforms & work boot allowance
• Affiliate Company transfers

• Effectively communicate with property owners/managers/tenants, subcontractors
• Assist Project Manager with the successful full cycle of assigned projects, from initiation to completion, including receipt of payment if necessary
• Ensure all project documentation is accurate and uploaded into internal and external systems
• Assist with customer communication and interactions
• Ensure work authorization, completion certificates and all other required documents are obtained from client
• Ensure work order tasks and purchase orders are completed and uploaded in a timely manner
• Complete invoices accurately in line with client protocols
• Support outstanding receivables
• Act as a liaison between the customer and Project Manager to ensure project success
• Track project changes and produce updated schedules 

• Continual learning and development in the body of knowledge through FirstCall Academy, to ensure we set the bar for skill level in the industry
• Elite level of customer service, to ensure we continue to be the FirstCall our customers make for their HVAC & Refrigeration needs

Qualifications

• 1 year prior construction coordination

• Knowledge of BuildOps is a plus

• Manage sensitive information appropriately and maintain confidentiality

• Strong aptitude to work within deadlines

• Integrity, honesty, and responsibility with a desire to contribute to a team

• Highly organized with attention to details

• Experience of Microsoft Office software

BEHAVIORAL PROFILE

Strategic Skills 

Ability to learn new skills and knowledge. Ability to understand concepts and complexity comfortably.  Open to change and will try anything to find solutions.  Able to handle uncertainty and make decisions without knowing the whole story

Operating Skills

Ability to discern between tasks to determine how best to accomplish goals and organize task/people assignments to get results in a timely way. Ability to figure out processes and simplify them in order to maximize workflow.

Behavior Skills

Ability to manage people and situations when conflicts arise.  Ability to seize opportunities with the drive to complete goals. 

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem solving and prioritizing multiple tasks.

Personal and Interpersonal Skills

Ability to establish and grow relationships with customers through effective verbal and written communication.  Dedicated to the needs of the customers, manufacturers and peers and has the patience to actively listen to all business partners. Able to solve problems and skillfully negotiate with a minimum of noise while managing stress.  Demonstrates integrity and trust through appropriate directness and truthfulness.  Ability to understand personal strengths and weaknesses, seek feedback and improve upon shortcomings. 

Environmental Requirements

Has ability to work remote when not required in office for project-specific requirements.   

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to operate the computer keyboard and telephone, reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.