HVAC Sales Engineer

Description

A FirstCall Mechanical Company

HVAC SERVICE TECHNICIAN LEAD

Location: Freeport, NY

WHO IS FIRSTCALL MECHANICAL?

 Industrial Cooling Applied Chiller Service (ICACS) is a commercial and industrial HVAC service provider in the New York City metro area. Founded in 1991, ICACS partnered with FirstCall Mechanical in 2024.

FirstCall Mechanical is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services. FirstCall serves a wide array of facility and customer types, including distribution centers, industrial plants, universities, airports, healthcare facilities, self-storage units, and more. With approximately 700 employees across Ohio, New York, Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, and Texas, FirstCall is committed to building durable partnerships. The company is actively expanding its operations nationwide and partnering with organizations that share its dedication to quality and customer satisfaction.

FirstCall Mechanical not only partners with companies to nurture growth in the market, but also provides equal focus on employee growth and development as well.  We believe when YOU succeed, we all succeed, so we strive to be the first call for talented team members who want a career, not just a job.

BENEFITS OVERVIEW

• Competitive pay, paid weekly
• Medical, Dental & Vision Coverage with Generous Employer Cost Share
• Short & Long-Term Disability 
• Life Insurance/Supplemental Life Insurance
• Benefits eligibility begins the 1st of the month after hire date
• 401k retirement savings with 5% match
• Up to 4 weeks of Paid Time Off
• 9 Paid Holidays Veterans Day for our Vets
• FirstCall Academy for training & development
• Learning and Education Assistance Program (LEAP) Generous Employee Referral Program
• Affiliate Company transfers

POSITION OVERVIEW

ICACS is seeking a Sales Engineer to develop, establish and increase sales in Mechanical, Steam, Controls Systems  and Heavy Refrigeration Service Sector, including Commercial Office, Healthcare, Municipal, Education and Manufacturing.

JOB RESPONSIBILITIES

• Identify and create new opportunities through all means of lead generation
• Develop customer relationships with existing and prospective customers
• Build partnering relationships with the owner and/or owner representatives responsible for the decision-making process
• Assist Facility Management to achieve their business goals by meeting their operational needs and requirements through the most efficient and cost-effective recommendations and solutions including energy products.
• Manage ongoing opportunities particularly focusing on selling our products and services
• Target and initiate contact with multiple prospective customers 
• Cultivate and maintain a network of contacts including existing and prospective customers
• Work with management to keep them apprised of all progress

ACCOUNTABILITIES

• Continual learning and development in the body of knowledge through FirstCall Academy, to ensure we set the bar for skill level in the industry
• Elite level of customer service, to ensure we continue to be the FirstCall our customers make for their HVAC needs

ORGANIZATIONAL ALIGNMENT

This position reports to the local Branch Manager and is responsible for engaging with the service team and all of our customers.

A FirstCall Mechanical Company

HVAC SERVICE TECHNICIAN LEAD

Location: Freeport, NY

WHO IS FIRSTCALL MECHANICAL?

 Industrial Cooling Applied Chiller Service (ICACS) is a commercial and industrial HVAC service provider in the New York City metro area. Founded in 1991, ICACS partnered with FirstCall Mechanical in 2024.

FirstCall Mechanical is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services. FirstCall serves a wide array of facility and customer types, including distribution centers, industrial plants, universities, airports, healthcare facilities, self-storage units, and more. With approximately 700 employees across Ohio, New York, Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, and Texas, FirstCall is committed to building durable partnerships. The company is actively expanding its operations nationwide and partnering with organizations that share its dedication to quality and customer satisfaction.

FirstCall Mechanical not only partners with companies to nurture growth in the market, but also provides equal focus on employee growth and development as well.  We believe when YOU succeed, we all succeed, so we strive to be the first call for talented team members who want a career, not just a job.

BENEFITS OVERVIEW

• Competitive pay, paid weekly
• Medical, Dental & Vision Coverage with Generous Employer Cost Share
• Short & Long-Term Disability 
• Life Insurance/Supplemental Life Insurance
• Benefits eligibility begins the 1st of the month after hire date
• 401k retirement savings with 5% match
• Up to 4 weeks of Paid Time Off
• 9 Paid Holidays Veterans Day for our Vets
• FirstCall Academy for training & development
• Learning and Education Assistance Program (LEAP) Generous Employee Referral Program
• Affiliate Company transfers

POSITION OVERVIEW

ICACS is seeking a Sales Engineer to develop, establish and increase sales in Mechanical, Steam, Controls Systems  and Heavy Refrigeration Service Sector, including Commercial Office, Healthcare, Municipal, Education and Manufacturing.

JOB RESPONSIBILITIES

• Identify and create new opportunities through all means of lead generation
• Develop customer relationships with existing and prospective customers
• Build partnering relationships with the owner and/or owner representatives responsible for the decision-making process
• Assist Facility Management to achieve their business goals by meeting their operational needs and requirements through the most efficient and cost-effective recommendations and solutions including energy products.
• Manage ongoing opportunities particularly focusing on selling our products and services
• Target and initiate contact with multiple prospective customers 
• Cultivate and maintain a network of contacts including existing and prospective customers
• Work with management to keep them apprised of all progress

ACCOUNTABILITIES

• Continual learning and development in the body of knowledge through FirstCall Academy, to ensure we set the bar for skill level in the industry
• Elite level of customer service, to ensure we continue to be the FirstCall our customers make for their HVAC needs

ORGANIZATIONAL ALIGNMENT

This position reports to the local Branch Manager and is responsible for engaging with the service team and all of our customers.

Qualifications

QUALIFICATIONS

• 3 – 5 years of progressive field sales experience
• Experience in HVAC, Energy, Mechanical, PLC and Automation Systems

BEHAVIORAL PROFILE

Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.

Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem solving and prioritizing multiple tasks.

Environmental Requirements

Will be required to work in a field environment, multiple customer sites on a daily basis.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is continually required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.