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Automotive Service Advisors - Ken Ganley Ford Parma / Norton

FirstChoice Hiring
Barberton, OH Full Time
POSTED ON 4/4/2025
AVAILABLE BEFORE 5/3/2025
2835 Barber Rd., Barberton, OH 44203

AUTOMOTIVE SERVICE ADVISOR



Excellent Income, Great Benefits & Work/Life Balance!

Earn $60,000 - $120,000 a year!

One of the Fastest Growing Dealer Groups in OH -

Scheduling Interviews Immediately!

Ken Ganley Ford of Norton is growing and HIRING NOW for friendly, energetic Service Advisors to advise customers on service options and costs when their vehicle needs repair.

Previous Service Advisor or Mechanic experience is preferred, but we will train the right candidate with an automotive background! Those with previous Service, Sales/Retail, or Parts Department experience in Auto, RV, Powersport, or Marine Dealerships settings are encouraged to apply!

Ken Ganley Auto Group is proud to be Ohio’s largest dealer group and now ranks #14 in the country overall! Enjoy a rewarding career with our growing organization! Apply online or come by today.

We offer:

  • Top Pay in the Area! Tell us about your experience at your interview!
  • Base Commission Monthly Bonuses! First-year income potential: $60,000 - $120,000 !
  • Referral Program
  • Full-time Position
  • Paid Training
  • Full Family Benefits – Medical, Dental, Vision, and Life Insurance
  • 401(k) with Company Match
  • Paid Vacation / Sick Time
  • Work / Life Balance
  • Employee Discounts on Products & Services
  • Vehicle Purchase Plans
  • Supportive Management Team
  • Opportunity for Advancement!


Responsibilities – Service Advisor:

  • Schedule appointments for service/maintenance/recall work
  • Greet customers and inspect their vehicle
  • Advise customers about necessary/suggested services and costs
  • Follow the status of the customer's vehicle from service bay entry through completion of work
  • Keep customers informed of any changes that occur
  • Upon completion of work, review work order with customer to assure all concerns are addressed
  • Provide a completely satisfied customer experience


Qualifications – Service Advisor:

  • Previous Service Advisor experience is preferred, but we will train the right candidate to succeed!
  • Previous work history as a Warranty / Insurance Adjuster or Automotive Technician / Mechanic translates well in this position
  • Those with previous Service, Sales/Retail, or Parts Department experience in Auto, RV, Powersport, or Marine setting are encouraged to apply!
  • General knowledge of vehicle mechanical operations is preferred
  • Bilingual (Spanish/English) a plus
  • Good customer service and communication skills
  • Works well in a fast-paced environment
  • Professional appearance and a positive attitude
  • Please upload your resume and complete the online assessment for priority consideration!
  • Applicants must pass pre-employment screening


We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Salary : $60,000 - $120,000

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