IT Systems Administrator

IT Systems Administrator

Summary:

The IT Systems Administrator is responsible for maintaining, upgrading, and managing software, hardware, and networks to ensure the smooth operation of IT systems within the organization. They ensure system security, optimize performance, and troubleshoot technical issues, enabling seamless day-to-day operations.

Key Responsibilities:

System Maintenance and Administration:

               •             Install, configure, and maintain servers, workstations, and networks.

               •             Monitor system performance and ensure optimal uptime.

               •             Perform routine system updates, patches, and backups.

Network Management:

               •             Oversee network infrastructure, including LAN, WAN, and VPN systems.

               •             Ensure network security by configuring firewalls, routers, and access controls.

               •             Monitor network traffic and resolve connectivity issues.

Security Management:

               •             Implement and maintain security protocols to protect against cyber threats.

               •             Manage user permissions, roles, and access control policies.

               •             Respond to security breaches and conduct regular audits to identify vulnerabilities.

User Support:

•             Provide technical support to employees, troubleshooting hardware and software issues both locally and remotely.

               •             Train staff on IT systems, tools, and cybersecurity best practices.

               •             Create and maintain user documentation for systems and processes.

System Development and Optimization:

               •             Evaluate new technologies and recommend improvements to existing systems.

               •             Design and implement IT policies and best practices to support business goals.

               •             Collaborate with other departments to align IT systems with organizational needs.

Vendor and Asset Management:

               •             Manage relationships with IT vendors and service providers.

               •             Track and manage IT hardware and software inventory.

Required Skills and Qualifications:

Technical Skills:

               •             Proficiency in Windows, and Mac OS environments.

               •             Knowledge of network protocols (TCP/IP, DNS, DHCP) and hardware.

               •             Familiarity with cloud platforms (e.g., AWS, Azure).

               •             Expertise in cybersecurity tools and practices.

Soft Skills:

               •             Strong problem-solving and analytical skills.

               •             Effective communication and collaboration abilities.

               •             Adaptability and eagerness to learn new technologies.

Educational Background:

•             Degree in Information Technology, Computer Science, or a related field (or equivalent experience).

•             Relevant certifications (e.g., CompTIA Network , Microsoft Certified: Azure Administrator, CCNA) are a plus.

Working Conditions:

               •             On-call availability for emergency technical support.

               •             May require occasional evening or weekend work for upgrades and maintenance.