Assistant Director, Outcomes Management

Position Summary

The Assistant Director of Outcomes Management supports the Director of Outcomes Management with the overall operation of the Outcomes Management Department. At the direction of the Director, this includes oversight of daily activities plus the forward planning of successful strategies to assure timely and efficient care to patients, the delivery of comprehensive front-line Outcomes Management services, including care facilitation and discharge planning. The Assistant Director works with the Director to achieve performance targets and desired results by managing people, relationships, and processes conducted by professional staff in multiple disciplines. This individual ensures that the departments achieve their goals and objectives and is expected to engage internal and external stakeholders in the improvement of clinical case management, outcomes management processes and throughput. In the absence of the Director of Outcomes Management, the Assistant Director serves as the acting Director. Responsibilities • Reviews department clinical services and operations, and tracks case management activity. Identifies areas for performance improvement by examining productivity and workload within each department.

Qualifications

• Bachelor of Science with a major in nursing required; Master's Degree in Nursing or healthcare-related field or be enrolled in a program preferred but not required. 
• 5 years case management and 6 years as clinical nurse
• Previous supervisory experience in case management or related field
• NC RN license or multispecialty license required