Treasury Management Support and Implementation Specialist

FirsTier Bank is a family-owned community bank currently servicing 10 branch markets throughout Colorado, Wyoming and Nebraska. We are currently searching for a TM Implementation Specialist to join our Treasury Management team.

Summary: The Treasury Management Support role's purpose is to guide clients through the on-boarding process when new Treasury Management products are implemented, communicate on-boarding status internally, train clients to use products efficiently and deliver ongoing service and support.

Essential Responsibilities:

• Collect client information, validate needs, translate implementation requests to operations
• Meet agreed upon deadlines (SLAs)
• Communicate to client and internal partners providing regular updates
• Escalate appropriately when there is a roadblock causing delay
• Train client on how to use new products efficiently
• Input proper billing into Account Analysis
• Provide ongoing client support on Treasury Management products and services and billing

Qualifications:

• College degree in Marketing, Finance, Accounting or business preferred
• Minimum 1-3 years Treasury Management
• Strong knowledge of Treasury Management products and services
• Attention to detail/time management/project management
• Excellent verbal and written communication skills
• Strong presentation skills for in-person client meetings
• Proficient in Microsoft Office products
• Team focused and results driven

Salary Range: $75,000-$105,000 Bonus

FirsTier Bank is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to including race, religion, color, national origin, gender, sexual orientation, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.