What are the responsibilities and job description for the Home Care Client Care Coordinator (Part-Time to Full-Time) position at FirstLight Home Care of West St. Paul?
Benefits:
- Exceptional support team
- Rewards and recognition programs
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Training & development
Are you passionate about making a real difference in people’s lives? Do you thrive in a fun, collaborative environment where your ideas can shape the future of an organization? At FirstLight Home Care, we’re looking for a dynamic Client Care Coordinator to join our team. This role is an opportunity to influence the direction of our agency while growing with us from part-time to full-time.
Salary
$21-$25 Per hour: Starting pay is influenced by experience, certifications/licensing, demonstration of ability, and flexibility.
Salary
$21-$25 Per hour: Starting pay is influenced by experience, certifications/licensing, demonstration of ability, and flexibility.
Why You’ll Love Working With Us:
We believe in creating a workplace where creativity, teamwork, and compassion come together. Our team is supportive, energetic, and dedicated to delivering exceptional care to our clients. As a Client Care Coordinator, you’ll have the chance to:
- Shape the future of our organization with your innovative ideas.
- Start part-time with the opportunity to transition to full-time as we grow together.
- Work in a vibrant, collaborative environment that celebrates your contributions.
- Make a meaningful impact by ensuring our clients receive personalized, high-quality care.
What You’ll Do:
As a Client Care Coordinator, you’ll be at the heart of our operations, coordinating care and building relationships with clients, families, and caregivers. Your role will include:
- Conducting client intake calls, assessing needs, and scheduling in-home assessments with confidence and care.
- Crafting personalized service plans and matching caregivers to clients based on skills and availability.
- Performing in-home assessments, caregiver introductions, and ongoing supervision to ensure top-notch service.
- Acting as a key point of contact for clients, handling inquiries, scheduling, and emergencies (including after-hours support as needed).
- Driving continuous improvement by contributing to quality assurance reviews and process enhancements.
- Maintaining accurate client data and visit records using our scheduling software.
- Collaborating with our team to innovate and elevate the client experience.
What We’re Looking For:
We’re seeking someone who’s not only skilled but also passionate about creating a positive impact. The ideal candidate will have:
We’re seeking someone who’s not only skilled but also passionate about creating a positive impact. The ideal candidate will have:
- A high school diploma or GED; 2 years of experience in healthcare or home care is a plus.
- Strong organizational, communication, and interpersonal skills with a knack for problem-solving.
- Comfort with technology, including Google Suite, or scheduling software WellSky Personal Care (training provided if needed).
- A valid driver’s license and reliable auto insurance.
- Previous caregiving or scheduling experience is preferred but not required—we value enthusiasm and a willingness to learn.
- The ability to think on your feet, adapt to changing needs, and bring positivity to every interaction.
Salary : $21 - $25
