Manager, Facilities

Job Summary:

The Facilities Manager monitors and ensures Credit Union facilities are maintained to the highest possible standard, both internal and external.  The primary focus includes but is not limited to HVAC systems, electrical, lighting, janitorial, signage, roof systems, plumbing, elevators, fire & security alarm systems, drive through systems, grounds, and safety.  Other responsibilities include project planning & management, ATM lighting, landlord relations, work order system management, real estate and lease/landlord relations, and supervising & developing mail room and maintenance staff.  This is a hands-on management position.

Key Responsibilities:

• Professionally represent the Credit Union both internally and externally, while promoting and encouraging employee engagement.
• Recognizes and rewards individual and team excellence; facilitates necessary training, schedules and monitors participation in training and development activities, and regularly engages in personal self-development activities.
• Determines daily staffing needs, prepares, and maintains schedules, approves timesheets, and manages employee use of Time and Labor, HRIS, BVS, On-Line systems, etc.
• Conduct regular on-going inspections/audits at the corporate office and financial centers to ensure that facilities, offices, and grounds are well maintained and OSHA compliant.
• Supervise and/or execute all assigned maintenance work, including planned preventive maintenance, routine maintenance, and urgent work assignments.
• Create and execute preventive maintenance plans.
• Maintain premises including land, landscaping, parking lots, drive-through complex, loading dock, lighting, signage etc.
• Manage and evaluate janitorial services in accordance with Credit Union standards and expectations.
• Procures credit union consumables, equipment, and services as needed and within the prescribed time limits to support projects and day-to-day support of the credit union.
• Creates and manages operating and capital budgets.
• Provide the highest level of customer service & support and find the best solutions to resolve day-to-day problems and issues presented by employees, members, and vendors.
• Solicit and analyze bids from vendors, negotiate terms of agreement, recommend purchases, and monitor contract terms and vendor performance to ensure compliance with agreements, regulatory standards, and the Credit Union’s quality and service standards.
• Maintain and monitor systems that control HVAC, lighting, fire, and emergency and security alarms.
• Supervise, develop, and evaluate staff.
• Manage departmental tools and vehicles.
• All members of the Firstmark Credit Union Management Team are expected to:
  • Fully execute Strategic Initiatives on time, as assigned.
  • Role model our “High Five” shared values and appropriate behaviors to staff.
• Hold employees accountable for exhibiting our “High Five” shared values and meeting performance expectations through continuing dialogue and performance management feedback, including delivering evaluations on time.

Qualification & Responsibilities 

• Three years related facilities management and vendor management experience.
• Excellent time management skills.
• Experience with the creation and management of budgets.
• Building and construction plan reading.
• Ability to manage projects from start to finish on time and within budget.
• Above average knowledge of construction & maintenance trades.
• Proficiency in MS Word, Excel, PowerPoint.
• Excellent written and oral communication skills.

Other Information

•  Must be able to lift a minimum of 40 lbs.
• Standard work week is Monday through Friday.
• Periodic travel will be required.
• Periodic weekend and holiday work will be required.
• Required to be on-call for emergency facilities issues.