What are the responsibilities and job description for the System Engineer position at firstPRO, Inc?
firstPRO is now accepting resumes for a Systems Engineer role in Boston, MA. This is a 6 month contract to hire role and onsite everyday to start.
Some of the day-to-day responsibilities of this role include:
- Works with the Director of IT Infrastructure and Operations to develop and manage firm-wide technical infrastructure, voice/data communication networks and datacenter facilities, to support business applications and services
- Establishes and maintains efficient and effective change control management for systems and infrastructure
- Ensures that all system/infrastructure technology assets (e.g., servers, storage devices, network switches, etc.) are tracked and that periodic audits are performed to ensure that information is accurate
- Responsible for maintaining business continuity for the firm’s system and network infrastructure and, in collaboration with applications staff, the recovery of business applications and databases
- Works with the Director of IT Infrastructure and Operations to identify, prioritize and scope projects and initiatives as they relate to strategic business goals
- Define, recommend, and implement standard IT operating procedures and guidelines
- Evaluates current business processes and identifies gaps with industry benchmarks and current trends. Develops and delivers recommendations for implementing proposed system and IT process changes to the Director of IT Infrastructure and Operations
- Provides mentoring and hands-on technical assistance to IT staff to meet departmental project goals and firm business objectives
- Troubleshoot hardware and software problems escalated from the Technical Support team and provide coverage for Technical Support team as required
THE CANDIDATE
Bachelor’s degree preferred, but will consider equivalent experience in lieu of degree; MCSE certification preferred
Four (4) to six (6) years progressive experience providing systems infrastructure support in production environments
Demonstrates hands-on proficiency with:
VMware VCenter/ESXi/Horizon
Windows Server 2016 and above
Active Directory 2016 security and group policy
Exchange 2016
NetApp Storage
Veeam data backup and recovery
MS-SQL 2012 and above
- Data center implementation experience
- Business continuity implementation experience
- Zoom VOIP system administration
- Zoom Conference/Meeting Center system administration
- MS Azure Cloud experience a plus
- Network infrastructure support and implementation experience
- Proven success managing projects in a collaborative, team oriented environment
- Thorough knowledge of planning, implementing, managing, and troubleshooting data and voice networks, data security, hardware, peripherals, and management tools
