Job Overview:

This position provides a wide variety of administrative and support services to the property management team. Performs office work directly related to property management and the general business operations of the Association.

Your Responsibilities:

• Provides administrative support to the property management team.
• Ability to work flexible hours to include weekends.
• Ensures that the telephone is answered properly, promptly and messages are handled courteously, accurately and in a timely manner.
• Prepares welcome letter packages for mail out, preparation of community email updates, newsletters and etc.
• Maintains, updates and coordinates home owner information in computer database on a daily basis.
• Collects mail on a daily basis.
• Prepares move-in packages for new move-ins on a weekly basis. Audits move in reports on a monthly basis for unreported move- ins.
• Maintains inventory of common areas keys, amenity access cards for residents and re-order as needed following established procedures.
• Distributes amenity cards and guest passes as needed.
• Handles reservations of amenity centers. Ensure all reservations have keys to access clubhouses for their events.
• Audits and eliminates duplicates and incorrect addresses in Connect.
• Help to maintain the data of the amenity system access controllers.
• Assists with community events as needed.
• Demonstrates FirstService Residential's values of Loyalty, Integrity, Respect, Fun, Teamwork, Work Ethic and a Positive Attitude.
• Follows safety procedures and maintains a safe work environment.
• Performs other job-related duties as directed.

Skills & Qualifications:

• Education/Training:
  • High School Degree or equivalency required. Associates Degree in Business Administration or related field would be a plus.
• Experience/Knowledge/Abilities:
  • Must have a friendly personality; possess good basic computer and customer service skills. One (1) to Two (2) years of customer service experience and a strong commitment to customer service principles and practices.
  • A self-starter with excellent telephone skills. Good organizational skills.
  • Computer Literacy: Intermediate proficiency in Microsoft Windows software. Ability to prioritize work with minimum supervision.

What We Offer:

As a full-time non-exempt associate, you will be eligible for comprehensive benefits. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Compensation: $21 - $25 / hour

Disclaimer:

This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

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