What are the responsibilities and job description for the Business Development Director position at FirstService Residential?
Job Overview:
The Business Development Director is a highly motivated self‐starter who will provide strategic
sales initiatives. The qualified candidate will engage in marketplace sales activity and work closely
with the Market Leaders, operational Executives and the Marketing Department on lead generation,
sales activities and proposal generation. The role requires superior planning, communication and
business development skills together with the ability to effectively collaborate with various internal
senior associates to effectively close sales and achieve targets.
Your Responsibility:
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Travel is required.
Disclaimer Statement:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
The Business Development Director is a highly motivated self‐starter who will provide strategic
sales initiatives. The qualified candidate will engage in marketplace sales activity and work closely
with the Market Leaders, operational Executives and the Marketing Department on lead generation,
sales activities and proposal generation. The role requires superior planning, communication and
business development skills together with the ability to effectively collaborate with various internal
senior associates to effectively close sales and achieve targets.
Your Responsibility:
- Responsible for the ongoing development and implementation of new client development.
- Execute our sales strategy to obtain residential association management contracts that meet the FirstService Residential client‐type strategy.
- Assist in the growth of current market territories by attending and planning business development meetings as requested.
- Manage and directly participate in the sales process; deliver sales presentations to prospective clients.
- Continually seek out innovative ways to communicate our value to prospects and existing clients.
- Monitor competition and keep on top of industry trends, report findings to senior leadership team.
- Manage sales process through utilization of CRM (Dynamics) ‐ entering and updating lead/opportunity information, documents, generation of sales follow up schedule, and lead/opportunity communications.
- Collaborate with marketing team and participate in preparation of proposal (RFP) responses.
- Identify growth opportunities within existing managed communities; manage and lead the internal sales process.
- Proficient and effective at giving client presentations and closing deals.
- Coordinate and/or participate in the strategy of sale presentations including internal preparation of materials, team member attendance, pre and post meeting conference calls.
- Bachelor’s degree plus a minimum of 3 years sales experience in a service-related industry
- CRM experience (Microsoft Dynamics preferred)
- Demonstrates strong and effective customer service and relationship building skills:
- Ability to be able to immediately develop rapport with a variety of personalities and “types” of clients and potential clients during and after the sales process
- Ability to be “of service” to all internal customers, effectively working with multiple styles and influences that present unique needs and demands on the sales process
- Attend both internal and external business development meetings and / or events, which may include but is not limited to; industry conferences and meetings and company hosted business development events
- Possess excellent grammar, spelling and proofreading skills
- Demonstrate good common sense, sound judgment, and a high ethical bar.
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Travel is required.
Disclaimer Statement:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
