What are the responsibilities and job description for the Front Desk Associate position at FirstService Residential?
Job Overview :
As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in / out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.
Your Responsibilities :
- Demonstrates excellent customer service, communication, and time management skills.
- Monitors Emergency Response System.
- Greets and directs Residents, guests, and invitees.
- Monitors and controls Electronic Security Control Systems.
- Responds to emergency situations in a timely and efficient manner.
- Monitors and controls access to the building.
- Maintains daily log, records, and forms.
- Resolves and follows-up on all complaints / issues.
- Maintains a safe and secure environment throughout the building / property(s).
- May be assigned other duties by the on-site property manager.
- Follows safety procedures and maintains a safe work environment.
- Other duties as required.
Skills & Qualifications :
Physical Requirements :
What We Offer :
As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation : $20.00 - $22.00 Hourly paid bi-weekly
Schedule : Wed & Thurs 3pm-11pm; Fri-Sun 11pm-7am
Disclaimer :
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
Salary : $20 - $22
