Front Desk

Job Overview:

As a Front Desk Associate, you will work independently without direct supervision. You must possess strong communication, telephone, and customer service skills. You should be detail-oriented and able to multitask.

You will meet and greet residents, check guests and service providers in/out. You are expected to understand and react to emergency response and access control procedures; monitor and operate electronic security control systems; and accurately maintain daily logs, records, and forms.

Your Responsibilities:

• Demonstrate excellent customer service, communication, and time management skills.
• Monitor the Emergency Response System.
• Greet and direct Residents, guests, and invitees.
• Monitor and control Electronic Security Control Systems.
• Respond to emergency situations in a timely and efficient manner.
• Monitor and control access to the building.
• Maintain daily log, records, and forms.
• Resolve and follow up on all complaints/issues.
• Maintain a safe and secure environment throughout the building/property(s).
• You may be assigned other duties by the on-site property manager.
• Follow safety procedures and maintain a safe work environment.
• Other duties as required.

Skills & Qualifications:

• A high school diploma or equivalency is preferred.
• College-level courses in business or hospitality are preferred.
• Two to three years of business experience are preferred.
• Computer literacy, with command of information system hardware/software, is preferred.
• Effective written and verbal communication skills are required.
• Multiple language fluency is desirable.
• Strong customer service, communication, and interpersonal skills are required.

Physical Requirements:

• You must be able to lift 30 – 50 lbs.
• You will work in an upright standing or sitting position for long periods of time.
• You must handle, finger, grasp, and lift objects and packages.
• You must reach with hands and arms.
• You must communicate, receive, and exchange ideas and information by means of the spoken and written word.
• You must be able to quickly and easily navigate the property/building as required to meet the job functions.
• You must complete all required forms.
• You must be able to work extended hours and weekends based on project requirements.
• You must be able to respond to emergencies in a timely manner.

Schedule Varies: Morning - 7am - 3pm Afternoon - 3pm - 11pm

What We Offer:

As a full-time exempt associate, you will be eligible for full comprehensive benefits, including your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Compensation: $16 - $18 Hourly

<>

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Salary : $16 - $18