Demo

General Manager

FirstService Residential
FirstService Residential Salary
New York, NY Full Time
POSTED ON 1/23/2025
AVAILABLE BEFORE 4/23/2025

General Overview :

As a General Manager you will be responsible for the daily management of new development rental / condo property in Williamsburg, Brooklyn.

Your Responsibilities :

  • Manage the day-to-day Rental and Condo operations of an assigned property, including managing
  • the team members, daily activities, and resources of the property to achieve established financial
  • and operational goals.
  • Direct Reports : Assistant Property Manager, Leasing agent, Building Service Staff.
  • Oversee all staff and operations of a large luxury rental hi-rise, including Resident Manager,
  • Assistant Property Manager and future Leasing Agent.
  • Manages the client / owner relationship by meeting with the owners, conducting property tours,
  • providing updates & information about the property’s performance, and responding to owner
  • requests as needed
  • Monitor cash funds of the property.
  • Participate, create, and present operational budget & business plan creation for the property.
  • Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a
  • timely manner.
  • Gathers, analyzes, and interprets current market and economic trends that may impact the
  • property
  • Implements short- and long-range marketing and leasing strategies to achieve property occupancy and revenue goals
  • Provides input into the development of budget(s) for assigned property by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports
  • Oversees the lease enforcement process by approving prospective resident applications, discounts and renewal leases, follows proper notice requirements, evicts residents, and imposes and collects fees and other charges as stated in the tenant’s lease agreement.
  • Propose and manage market rate renewal offers. Generate renewal offers for all expiring leases.
  • Develop and maintain master turn list for units to be made ready.
  • DHCR Registration for all units (where applicable)
  • Assist and communicate with resident as needed; resident escalations.
  • Respond to all communications in a timely and professional manner.
  • Attend & run meetings / calls with the ownership as needed or on a regular basis.
  • General oversight of construction projects, capital improvements, compliance-related corrective work including but not limited to LL11 / FISP, LL84 and elevator modernizations.
  • Communicate regularly with residents regarding status of construction projects and capital improvements.
  • Manage third party amenity provider
  • Assure the appropriate insurance requirements are in place for all vendors via credentialing service
  • Responsible for maintenance requirements of properties physical plant including but not limited to HVAC units, boilers, elevators and other building-wide infrastructure.
  • Process all payables in a timely manner.
  • Commencement of legal cases (non-pay, nuisance, etc).
  • Commencement of collection cases.
  • Responsible for monitoring illegal sublets & AirBnB rentals.
  • Draft arrears reports.
  • Handle eviction proceedings.
  • Knowledge of rent stabilization guidelines.
  • Oversight of all building staff, scheduling, meetings and labor / HR related matters.
  • Review and approve weekly payroll for building staff.
  • Reply to social media related building reviews, i.e. Yelp, Apartments.com, Google and other relevant venues.
  • Prioritizing building purchases and repairs.
  • Compliance with all codes and regulatory requirements for the property, including assessing and correcting any violations received by various NYC agencies (DOB, DOHMH, FDNY, HPD and others). Responsible for taking immediate action when a violation is issued.
  • Ensure implementation of safety and security safeguards and procedures are properly managed.
  • Interface with internal departmental personnel (accounting, compliance, leasing, etc.).
  • Act as liaison between bldg. owners, tenants, vendors and management.
  • Conduct thorough interviews for potential building open positions, temp positions, etc.
  • Responsible for coordination of background and drug tests of potential new hires.
  • Responsible for preparation of monthly construction draw for Owner funding.
  • Regularly seek, evaluate and execute methods to preserve client cash and capital and find new sources of ancillary income.
  • Available during emergency situations.
  • Perform regular inspections to ensure building safety, maintenance, cleanliness, etc.

Skills & Qualifications :

  • Bachelor's degree required.
  • NYS Sales license required. Must obtain within 120 days otherwise.
  • Fair housing certificate preferred. Must obtain within 60 days otherwise.
  • Industry certifications such as CPM, RPA or ARM desirable.
  • Seven (7 ) year’s experience in New York City luxury residential rental property management, new construction lease-up / building opening experience is strongly desirable.
  • Experience managing luxury new development Condo’s
  • Familiarity with Rent Stabilization Law and DHCR filing / administrative procedures.  NYC HPD / HDC, NYS HFA and / or LIHTC affordable housing experience very desirable.
  • Experience with Local 32BJ building staffing & prevailing wage laws
  • Demonstrated ability to supervise staff and make necessary management decisions on a timely basis.
  • Superior oral and written communication skills.
  • Must possess a high energy attitude and an ability to multi-task / prioritize different projects at any given time.
  • Strong analytical, organizational and managerial skills.
  • Working knowledge of Microsoft Office and Windows environment necessary.
  • Experience with Yardi Voyager, AvidXchange, On-Site, ClickPay and other industry-standard PM platforms is strongly desirable.
  • What We Offer :

    As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, life insurance, short term disability, legal, and identity theft. You will also be eligible for company paid life insurance, long term disability, and benefits from our employee assistance program. In addition, you will be eligible for paid time off, paid holidays, and a 401k with company match.

    Compensation :

    160000 - $180000 / year

    Salary : $160,000 - $180,000

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a General Manager?

    Sign up to receive alerts about other jobs on the General Manager career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $164,666 - $215,191
    Income Estimation: 
    $198,976 - $271,567
    Income Estimation: 
    $82,654 - $108,479
    Income Estimation: 
    $67,182 - $95,497
    Income Estimation: 
    $92,824 - $124,109
    Income Estimation: 
    $125,305 - $173,168
    Income Estimation: 
    $117,990 - $155,228
    Income Estimation: 
    $164,666 - $215,191
    Income Estimation: 
    $92,824 - $124,109
    Income Estimation: 
    $117,990 - $155,228
    Income Estimation: 
    $125,305 - $173,168

    Sign up to receive alerts about other jobs with skills like those required for the General Manager.

    Click the checkbox next to the jobs that you are interested in.

    • Budget Administration Skill

      • Income Estimation: $129,652 - $187,961
      • Income Estimation: $131,905 - $191,211
    • Customer Satisfaction Skill

      • Income Estimation: $74,398 - $179,084
      • Income Estimation: $78,252 - $113,319
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at FirstService Residential

    FirstService Residential
    Hired Organization Address Las Vegas, NV Full Time
    Job Overview : The Business Development Director is a highly motivated self-starter who will lead and provide strategic ...
    FirstService Residential
    Hired Organization Address Nashville, TN Full Time
    Job Overview: As a Porter, you'll be responsible for cleaning projects requiring advanced training and demonstrated skil...
    FirstService Residential
    Hired Organization Address Nashville, TN Full Time
    Job Overview: The Lifestyle Director is responsible for the production of events from conception through to competition ...
    FirstService Residential
    Hired Organization Address Kansas, MO Part Time
    The Company: As the leading residential property management company in North America, we work hard to help communities t...

    Not the job you're looking for? Here are some other General Manager jobs in the New York, NY area that may be a better fit.

    Ass. General Manager ( Downtown Brooklyn - MARRIOTT) Hotel

    Marriott Owner and Manager, Brooklyn, NY

    Executive Assistant

    Asset Manager, New York, NY

    AI Assistant is available now!

    Feel free to start your new journey!