Host/Hostess (Part-Time)

Job Overview:

The primary purpose of the Host/Hostess is to maintain excellent guest service, to ensure guest satisfaction and a future return. As front-line employees, the Host / Cashier is the director of first impressions. They are expected to provide prompt, courteous, friendly and professional service. They are responsible for maintaining superior quality service for guests. Performing their jobs on a daily basis, they are required to be detailed in every aspect of their work while maintaining an efficient pace. The Host / Cashier will adhere to all rules and guidelines as set to all department employees.

Compensation: $17-17.50/hr.

FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future

Your Responsibilities:

• Check reservation book to ensure any special preparations needed are noted and all tasks have been completed
• Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
• Use visual cues to seat Guests in dining area depending on their preference
• Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff
• Answer incoming calls to the restaurant and provide appropriate service
• Manage the flow of Guests into the Dining areas, provide accurate wait times to incoming Guests if appropriate
• Tend to special Guest needs and requests
• Check the daily special, carefully reviewing preparation steps and ingredients.
• Provide an adequate supply of place settings for tables and miscellaneous supplies for work stations to last the duration of shift.
• Adheres to all rules, policies and regulations as stated in the First Service Residential Employee Handbook
• Provide guests with a fun, friendly, and helpful experience.
• Always works as a team player. Is capable of being cross-trained at the discretion of management.
• Displays knowledge of food and beverage available in outlet. This includes ingredients and manner of preparation for all dishes and other items served in the outlet.
• Displays knowledge of proper food presentation including handling, garnishing and serving of all food items.
• Follow standard department and Casino policies and procedures.
• Keep work stations and inventory stocked and organized performing side work as assigned by supervisor
• Observant to Guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door)
• Protect establishment and patrons by adhering to sanitation, safety and alcohol control policy
• Help dining room staff by setting and clearing tables; replenishing water; serving beverages
• Is willing and capable of following directions from Leadership team at all times
• Is capable of working in a safe and clean manner and reports all unsafe conditions immediately to supervisor or takes personal responsibility if supervisor is not immediately available.
• Must be able to work posted scheduled shifts. (Scheduling is based on the needs of the operation.)
• Other duties as may be assigned from time-to-time.

Skills & Qualifications:

• Must be able to communicate articulately, both verbally and in writing.
• Must be detail-oriented, organized, accurate and reliable; able to multi-task.
• Should be extroverted and enjoy meeting and talking with people.
• Must be professional in appearance and demeanor, with a positive and upbeat attitude.
• Must be a team player who can also prioritize and work with limited supervision.
• Must be able to provide evidence of eligibility to work in the United States of America.

Education & Experience:

• Must be willing to obtain a Riverside County Food Handler Card and/or Serve Safe Certification upon hiring.

Schedule: Part Time Evenings/Weekends

Location: Sun Lakes Country Club

What We Offer:

• Medical, dental, and vision plans (full time and part time 30 hours)
• Part time 20 hours qualify for dental and vision
• 401K match
• Time off including vacation, sick, and company paid holidays
• Pet insurance available
• Verizon discount
• Tuition reimbursement
• Legal services
• Free emotional wellbeing and daily life assistance support for all associates
• Domestic partner coverage
• Health savings account
• Flexible spending account

About Us:

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

Experience exceptional service with a fulfilling career in property management with FirstService Residential.

To learn more about our company and culture, please

visit www.fsresidential.com/california

Disclaimer

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.