What are the responsibilities and job description for the Manager - Talent Acquisition position at Firstsource Healthcare?
Manager - Talent Acquisition
Date: Apr 24, 2025
Location:
Mexico, Mexico, MX
Requisition ID: 14658
Description:
POSITION TITLE: Recruitment Manager
Location: Ciudad de Mexico, CDMX
Primary Roles and Responsibilities:
- Manages recruitment process and staff for Firstsource Mexico.
- Assists Director of Recruitment in developing department goals, objectives and processes.
- Evaluates reports, processes, and results in relation to established goals. Recommends new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed.
- Collaborates with Operations/Management on staffing needs and process improvements.
- Manages/maintains recruitment statistics and reporting.
- Establish and manages relationships with external sources to assist with staffing demands.
- Plans, organizes and controls all activities of the department. Participate in developing department goals, objectives and systems.
- Evaluates reports, decisions, and results of department in relation to established goals.Recommends new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed.
- Other duties as assigned or needed
Knowledge, Skills and Attributes
3-5 years' experience in Recruiting
- 2 years Recruiting in a call center environment
- Associates degree preferred
- Experience with working on HRIS systems preferred
- Strong knowledge of Human Resource functions as it relates to hiring
- Excellent oral and written communication skills- English
- Strong problem solving and analytical abilities
- Ability to effectively consult, coach and influence individuals and teams
- Excellent computer skills (WORD, Excel, PowerPoint)
- Ability to work in a fast-paced environment
- Ability to handle and prioritize multiple tasks simultaneously
- Ability to work independently, but know when to escalate issues
- Works well with all levels of personnel
- Strong business knowledge and the ability to initiate and manage the change process
