What are the responsibilities and job description for the Healthcare Collections Specialist position at Firstsource Solutions?
A company is looking for a Healthcare Collections Specialist to perform specialized collection work for clients to reduce outstanding accounts receivables.Key ResponsibilitiesDocument accurate and up-to-date information in account history across multiple software systems while maintaining confidentialityAssist patients with payment arrangements and provide suggestions for resources to pay their medical accounts through inbound and outbound callsCollaborate with a virtual team to meet daily and monthly collection goals while adhering to compliance regulationsRequired QualificationsHigh school diploma or equivalent is requiredPreferred experience in collectionsMinimum of 6 months customer service experienceProficient PC knowledge with typing speed of 30-40 wpmAbility to work independently with minimal supervision
