What are the responsibilities and job description for the Key Accounts & Renewal Manager, Automated Finance position at FIS AUSTRALASIA PTY LTD?
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Job Description
Position Type :
Full time
Type Of Hire
Experienced (relevant combo of work and education)
Education Desired
Bachelor of Business Administration
Travel Percentage
15 - 25%
Job Description
About the role:
We are seeking a dynamic and results-driven Key Accounts Manager to lead the relationship management and contract renewal process across our comprehensive product portfolio, including Accounts Payable, Accounts Receivable, EIPP, and Revenue Optimization solutions. This pivotal role will ensure client retention, revenue stability, and growth by proactively managing renewals, identifying upsell opportunities, and addressing client needs.
What You'll Be Doing
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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Previous job Next job
Job Description
Position Type :
Full time
Type Of Hire
Experienced (relevant combo of work and education)
Education Desired
Bachelor of Business Administration
Travel Percentage
15 - 25%
Job Description
About the role:
We are seeking a dynamic and results-driven Key Accounts Manager to lead the relationship management and contract renewal process across our comprehensive product portfolio, including Accounts Payable, Accounts Receivable, EIPP, and Revenue Optimization solutions. This pivotal role will ensure client retention, revenue stability, and growth by proactively managing renewals, identifying upsell opportunities, and addressing client needs.
What You'll Be Doing
- Manage the end-to-end contract renewal process across all product lines, ensuring timely and successful renewals.
- Grow and maintain strong client relationships and engagement with senior stakeholders, serving as a trusted advisor to address client concerns, provide thought leadership, and identify opportunities for account expansion, cross-sell and up-sell.
- Collaborate with sales, account management, operations, and pricing teams to create tailored renewal and revenue strategies that align with client needs and business objectives.
- Proactively assess data and trends to provide insights and recommendations for enhancing client’s business, improving retention and driving growth.
- Mitigate risks by addressing potential churn early and developing strategies to retain at-risk clients.
- Key account management, preferably within payments, SaaS or fintech industries
- Proven experience in contract management, strategic client retention
- Strong understanding of accounts payable, accounts receivable, working capital and cash flow optimization, buyer – supplier relationships, EIPP, and revenue optimization solutions
- Exceptional communication, senior-level negotiation, and interpersonal skills
- Analytical mindset with the ability to use data to drive decisions and strategies
- Highly organized and detail-oriented, with a proactive approach to managing tasks and timelines
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
Close the popup
Apply Now
Take a virtual tour of our Jacksonville office!
We have a hybrid work environment in our Jacksonville office unless the role or business requires otherwise.
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