Vice President of Human Resources

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

What does a successful Vice President of Human Resources do?

You will provide strategic leadership and guidance in all areas of HR, with a focus on supporting the Technology group within the Financial Institutions Business Unit. You will partner closely with the Technology Leader to develop and execute the people strategy, supporting the transformation of the organization to support operational excellence and client-centric focus. Your deep understanding of the technology industry, particularly within financial institutions, and experience in supporting technology organizations will generate success across the business.

What you will do:

• Develop and implement HR strategies that align with business goals and partner with the Technology Leader to set and execute strategies
• Lead and mentor a team of HR professionals to foster a high-performance and collaborative culture
• Drive workforce planning efforts for the Technology function, evolving into an efficient and sustainable model
• Collaborate with HR Centers of Excellence to implement compensation, talent acquisition, talent management, employee engagement, and learning and development programs
• Provide expert guidance and support in employee relations matters to promote a positive work environment
• Manage employee performance, goal setting, and career development, aligning expectations with the overall Fiserv culture and fostering excellence and growth
• Lead HR initiatives related to organizational change, diversity and inclusion, and employee wellness
• Stay updated on HR trends, best practices, and data to provide strategic insights and recommendations to business leadership for continuous improvement and process efficiencies

What you will need to have:

• 10 years of progressive HR experience, preferably supporting technology organizations in the financial institutions sector
• 5 years of experience in HR leadership roles, developing and implementing strategies and initiatives
• Experience building strong relationships and influencing stakeholders at all levels
• Experience handling sensitive information with discretion
• Bachelor’s degree in human resources, business administration, or a related field or an equivalent combination of education, military, and/or work experience

What would be great to have:

• Advanced degree in Human Resources or related field
• Additional certifications such as SHRM-SCP or PHR
• Experience working in a matrixed global organization
• Experience leading change management initiatives
• Knowledge of HR technology systems

Important info about this role:

• We’re better together! This role is fully on-site.
• In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship, now or in the future.

Perks at work:

• We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
• Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.
• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
• Prioritize your health with a variety of medical, dental, vision, life, and disability insurance options and a range of well-being resources through our Fuel Your Life program.
• Advance your career with training, development, certification, and internal mobility opportunities.
• Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

What you should know about us:

Fiserv is a global fintech leader with more than 40,000 associates proudly serving clients in more than 100 countries. As a FORTUNE™ 500 company, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to excellence and purposeful innovation.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.