What are the responsibilities and job description for the Host position at FISH SHOP?
Host
Required Skills/Qualities
- At least 2 years of experience as a Host in a fine dining or high-volume restaurant setting.
- Strong communication and interpersonal skills to engage with guests and team members.
- Ability to remain composed and professional under pressure in a fast-paced environment.
- Well-organized and detail-oriented, ensuring efficient seating and guest flow.
- Proficiency in reservation management systems and ability to multitask effectively.
- Friendly, welcoming, and committed to delivering an outstanding guest experience.
Responsibilities
- Greet guests warmly and professionally upon arrival.
- Manage reservations and walk-in seating to optimize table turnover and guest satisfaction.
- Maintain accurate wait times and communicate them effectively to guests.
- Escort guests to their tables, ensuring a smooth and welcoming transition.
- Monitor dining room flow and communicate with servers and management to adjust seating as needed.
- Assist in answering phones, managing takeout orders, and responding to guest inquiries.
- Maintain cleanliness and organization of the host stand and entrance area.
- Follow and execute all side work lists provided by the company.
- Assist with coat check and other guest service needs as required.
- Support other team members as needed to ensure seamless restaurant operations.
Required Skills/Qualities
- At least 2 years of experience as a Host in a fine dining or high-volume restaurant setting.
- Strong communication and interpersonal skills to engage with guests and team members.
- Ability to remain composed and professional under pressure in a fast-paced environment.
- Well-organized and detail-oriented, ensuring efficient seating and guest flow.
- Proficiency in reservation management systems and ability to multitask effectively.
- Friendly, welcoming, and committed to delivering an outstanding guest experience.
Responsibilities
- Greet guests warmly and professionally upon arrival.
- Manage reservations and walk-in seating to optimize table turnover and guest satisfaction.
- Maintain accurate wait times and communicate them effectively to guests.
- Escort guests to their tables, ensuring a smooth and welcoming transition.
- Monitor dining room flow and communicate with servers and management to adjust seating as needed.
- Assist in answering phones, managing takeout orders, and responding to guest inquiries.
- Maintain cleanliness and organization of the host stand and entrance area.
- Follow and execute all side work lists provided by the company.
- Assist with coat check and other guest service needs as required.
- Support other team members as needed to ensure seamless restaurant operations.
