What are the responsibilities and job description for the Practice Manager position at Fishbein Oral and Maxillofacial Surgery?
Job Description
The Practice Administrator serves as a trusted leader in the office, ensuring delivery of a quality patient experience and achievement of productivity goals. This role oversees all aspects of the practice, including patient and referral experience, team member satisfaction, doctor satisfaction, opportunities for improvement and growth.
- This includes maintaining a positive customer service experience for all patients, creating a safe and enjoyable workplace for team members, and monitoring practice performance through tracking mechanisms.
- Furthermore, this role involves hiring and training team members, setting goals and objectives for the office, and leading HR management to include scheduling, onboarding, terminations, and performance management.
Requirements
- A minimum of five years of related experience is required, with two or more years of supervisory experience preferred.
- High school diploma or equivalent is required, with a Bachelor's degree in a related field being highly desirable.
- Candidates should possess extensive knowledge of office management procedures, excellent verbal and written communication skills, and excellent interpersonal and customer service skills.