Front Desk Attendant 353 Fitness Center

Benefits:

• Dental insurance
• Employee discounts
• Training & development
• Vision insurance
• Wellness resources
  
  
  

We are looking to hire a Front Desk Attendant who is outgoing, reliable, and coachable. At FFC high-quality customer service is a must! You will provide an inviting, clean, and safe environment for all visitors while staying true to FFC’s core values. You’ll also join a compassionate and diverse team that prides itself on building relationships and creating value by helping others.

Position: Front Desk Attendant

Job Type: part time

Location: 353 North Clark Street, Chicago IL, 60654

Required Shifts: 6:45 am - 11 am on Tuesday, Wednesday, and Thursday

Compensation: $16.20/hour

Duties and Responsibilities:

• Consistently offer professional, friendly and engaging service
• Greet members by name and with a smile and create “First Impression” for the club; Check in, welcome and ensure that members and guests have a safe and enjoyable experience
• Answer incoming calls and direct calls accordingly in professional manner and in accordance with 353 Fitness Center greeting script
• Maintain the weight and cardiovascular fitness areas ensuring equipment is clean, functioning properly and used according to guidelines of the facility
• Execute all duties relating to Locker & Laundry Service
• Ensure members and guests are aware of all programming, activities and events available
• Maintain attendance records and ensure all members and guests have registered for the facility
• Assist in promoting the Fitness Center and organize special events as required
• Ensure the Fitness Center is clean and well maintained
• Follow departmental policies and procedures
• Follow all safety and sanitation policies
• Handle member questions and concerns in addition to performing tasks related to: Membership, Marketing, Programming, Locker & Laundry and Operations
• Perform opening and closing functions regarding the front desk; Adhere to assigned schedule and task checklist as closely as possible
• Attend required meetings and complete other duties as assigned
  
  
  

Qualifications:

• Six (6) months to one (1) year of previous customer service, hospitality, retail (or related industry)
• Excellent interpersonal and communication skills
• Energetic and enthusiastic personality
• Passionate about the health and fitness industry
• Ability to multi-task, demonstrate initiative and strong work ethic
• American Red Cross CPR Certification (or equivalent)
• American Red Cross First Aid Certification (or equivalent)
  
  
  

What We Offer:

• Insurance - Medical (only for Full time employees), Dental and Vision insurance through UnitedHealthcare
• Company-paid Life Insurance (only for Full time employees)
• 401K - with company match
• Professional Development Reimbursement - FFC will match 50% of the cost for an activity up to a maximum reimbursement amount of $200 allowed during the calendar year. We encourage our staff to diversify their educational development. This benefit becomes effective after 90 days of employment (only for Full time employees)
• We provide fitness instructor training and significant discounts on these educational programs (Pilates, Group Fitness, Personal Trainer, Yoga)
  
  
  

Other Perks of Working at FFC:

• Complimentary Club Membership to use any of our FFC locations!
• Open Door Policy - Your managers and the corporate team all have an open door policy
• Diverse and Inclusive Culture - Our team is composed of people from different walks of life who bring their thoughts, ideas, and perspectives to form a welcoming environment
• 25% discounts on Spa, Retail, and Fitness classes for all employees
• Employee appreciation programs
• Various fringe benefits such as Nationwide Pet Insurance, Ventra Benefit Program (pre-tax dollars), T-Mobile Unlimited Talk, Text, and Data, phone plans for only $30 per line (up to 4 lines) and more
  
  
  

Our Commitment to Hospitality: FFC offers a robust training program mandatory for all employees to attend. The training includes multiple hospitality courses to be completed during your first 90 days. Your manager will go over your role specific training and dates upon hire.

Our Purpose:

"To enhance the lives of our members and guests by improving their overall health and well-being." Our members, guests, and staff are as diverse as the city we call home. We are "Chicago from Day One," committed to building a respectful and inclusive community.