What are the responsibilities and job description for the Front Desk Attendant position at Fitness Norfolk?
Fitness Norfolk is a small business based in Norfolk, VA.
Our work environment offers:
- Wellness programs
- A laid-back atmosphere
- Attractive company benefits
- A safe workplace
- A lively ambiance
Key responsibilities include:
- Warmly and professionally welcoming fitness members and guests
- Delivering exceptional customer service to create a positive experience for all visitors
- Assisting guests with check-in and check-out processes
- Scheduling spa appointments and managing the appointment book for Float Norfolk
- Keeping the fitness reception area clean and organized
- Answering phone calls and addressing inquiries about fitness and personal training services
- Promoting and upselling fitness services to guests
- Accurately processing payments and handling cash transactions
- Collaborating with other fitness staff to ensure smooth operations
Essential skills:
- Excellent organizational skills for managing appointments and schedules efficiently
- Strong sales abilities with a knack for upselling float and fitness products and services
- Bilingual proficiency in English and Spanish is a plus
- Knowledge of retail math for accurate cash handling
- Ability to prioritize tasks and manage time effectively
- Prior experience in retail or wireless sales is preferred
- Attention to detail to ensure accuracy in managing guest information
Note: This job description is not exhaustive. Additional related duties may be assigned by the supervisor.
The ideal candidate should have a strong background in holistic wellness, work well with team members, maintain professionalism, and excel in customer service.
Job Type: Part-time
Pay: $12.00 - $15.00 per hour
Expected hours: 15 – 30 hours per week
Job Type: Part-time
Pay: $12.00 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Free parking
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Morning shift
- Weekends as needed
Work Location: In person
Salary : $12 - $15