What are the responsibilities and job description for the Night Front Desk Attendant position at Fitness Norfolk?
Fitness Norfolk is a small business located in Norfolk, VA.
Our work environment features:
- Wellness programs
- A relaxed atmosphere
- Attractive company perks
- A safe work environment
- A vibrant ambiance
Responsibilities include:
- Welcoming fitness members and guests warmly and professionally
- Providing exceptional customer service to ensure a positive experience for all visitors
- Assisting guests with check-in and check-out processes
- Scheduling spa appointments and managing the appointment book for Float Norfolk
- Maintaining cleanliness and organization in the fitness reception area
- Answering phone calls and addressing inquiries about fitness and personal training services
- Promoting and upselling fitness services to guests
- Processing payments accurately and managing cash transactions
- Collaborating with other fitness staff to ensure smooth operations
Skills required:
- Outstanding organizational skills for managing appointments and schedules effectively
- Strong sales skills with an ability to upsell float and fitness products and services
- Bilingual proficiency in English and Spanish is a plus
- Understanding of retail math for precise cash handling
- Ability to prioritize tasks and manage time efficiently
- Previous experience in retail or wireless sales is preferred
- Attention to detail to ensure accuracy in handling guest information
Note: This job description is not comprehensive. The employee may be assigned additional related duties by their supervisor.
The ideal candidate should possess extensive knowledge in holistic wellness, collaborate effectively with team members, professional, and excel in customer service.
Job Type: Part-time
Pay: $12.00 - $15.00 per hour
Expected hours: 15 – 30 hours per week
Job Type: Part-time
Pay: $12.00 - $15.00 per hour
Expected hours: 15 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
- Free parking
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Morning shift
- Weekends as needed
License/Certification:
- CPR Certification (Required)
Work Location: In person
Salary : $12 - $15