Front Desk / Customer Service / Sales Representative – Fitness Warehouse

Job Description:

fitnesssuperstore.com is looking for a Front Desk / Customer Service / Sales Representative to join our team at our Fitness Warehouse. This role is ideal for someone who is friendly, detail-oriented, and customer-focused, with a passion for providing excellent service. You will be the first point of contact for customers and shippers, handle administrative tasks, and assist with sales and operations.

Key Responsibilities:

• Customer Service & Sales: Greet and assist customers, answer inquiries, and provide product information.
• Shipping & Logistics: Assist with BOL (Bill of Lading) preparation, FedEx labels, and shipping coordination.
• Onboarding Support: Help new employees with onboarding procedures and document processing.
• Payroll & Time Tracking: Assist with payroll preparation and employee time tracking.
• Storefront Management: Welcome visitors, including customers and shippers, ensuring a professional and organized front desk experience.
• Administrative Support: Handle emails, phone calls, and other administrative tasks as needed.

Qualifications & Skills:

• Previous experience in customer service, sales, or front desk roles preferred.
• Strong organizational skills and attention to detail.
• Ability to multitask and work in a fast-paced warehouse environment.
• Experience with shipping platforms (FedEx, UPS, BOL preparation) is a plus.
• Basic knowledge of payroll processing and time tracking is a plus.
• Excellent communication skills and a friendly, professional demeanor.

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Customer service: 2 years (Required)
• Sales: 2 years (Required)

Ability to Commute:

• Benicia, CA 94510 (Required)

Work Location: In person

Salary : $20 - $30