What are the responsibilities and job description for the General Manager position at Fitness Ventures, LLC (Crunch Fitness)?

The General Manager will promote diversity and acceptance and create a warm welcoming environment for members while ensuring our members receive the highest quality of service and clean facilities. The General Manager is to maintain a culture that provides members an experience that is second to none and provide a work environment where team members can be successful. He or she will exhibit an ability to achieve the financial targets for the club as outlined in the financial plan by motivating, leading, supervising and coordinating the activities of team members engaged in servicing our member needs. The General Manager will demonstrate an aptitude and command of all company-wide policies and initiatives to ensure the integrity of the CRUNCH brand.

Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.

Position RequirementsAdministration and Organizational Responsibilities

Demonstrate a working knowledge of all standard operating procedures and policies
Communicate and implement company policies and procedures
Encourage staff to work as a team and be productive
Demonstrate an ability to take decisive action
Proactively recruit, interview, and hire talented team members

Sales Management

Demonstrate the ability to lead, motivate, and manage a team

Achieve desired revenue targets, as measured through KPI's, through the leadership and motivation of sales staff

Implement company marketing programs to generate new sales leads

Ensure that team maintains proper tracking of leads

Emphasize the importance of staff involvement in the community and neighborhood businesses and recruit new local businesses into partnership programs

Operational Responsibilities

Support personnel related problems or difficulties by following company procedure and documentation

Resolve customer complaints in an expeditious and tactful manner following company procedure and documentation

Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to the customer

Ensure the facility meets standards for cleanliness, maintenance, safety, and security

Ensure malfunctioning equipment is repaired promptly

Ensure proper inventory of equipment parts

Assist in the processing, submission, and approval of payroll

Financial Responsibilities

Exhibit an understanding of revenue budgets and payroll expenses

Establish controls of expenses and purchasing supplies

Demonstrate a deep understanding of expense management

Demonstrate an ability to articulate variances in revenue / sales / expenses versus budget

Employment Eligibility

All applicants must possess a high school diploma or equivalent (e.g., GED). This requirement is in place to ensure that all employees have the basic level of education necessary to perform the duties of their roles effectively.

To be eligible for employment at Fitness Ventures LLC applicants must be at least 18 years of age. This policy ensures compliance with applicable laws and helps maintain a safe and productive work environment.

All applicants must be eligible to work in the United States pursuant to both state and federal requirements and maintain their eligibility to work in the United States throughout their employment. If an applicant’s eligibility changes at any time, the applicant must notify Fitness Ventures LLC immediately. Applicants must also provide proof of eligibility to work in the U.S. including the required documentation for e-Verification.

Fitness Ventures LLC is committed to creating an inclusive and diverse workplace and is an Equal Opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, genetic disorder, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

Full-Time / Part-Time : Full-Time

Location : Eugene

About the Organization : Fitness Ventures LLC is a development company, owning CRUNCH Fitness franchise locations and territories throughout the United States that are hugely successful and provide the communities they serve with all of the amenities of a much more expensive club and a warm friendly environment that is hard to find in the majority of fitness clubs in North America. The CRUNCH brand was established and opened the first CRUNCH location in NYC on June 11th, 1989. Much has changed from those early days - but the one thing that has remained intact is the mission that CRUNCH established from early on. At the core of creating the right atmosphere is our No Judgments Philosophy.

This position is currently accepting applications.

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