What are the responsibilities and job description for the Inside Sales/Customer Service Representative position at FITOK INC?
Position:
Inside Sales/Customer Service Representative
Company:
FITOK Group is a global company. Our products focus on instrumentation valves and fittings, High Purity & Ultra High Purity Products, Sampling Systems, Tubing, and other instrumentation products.
Job description:
- responsible for the full sales cycle with products, proposal creation, order processing, customer service, and technical support, in efforts to help grow market share and brand recognition.
- operate and communicate across local and global shared services and work in a teamwork environment.
- Source new sales opportunities through inbound lead follow-up， outbound calls， and emails.
- Develop and maintain relationships with existing customers to ensure satisfaction and repeat business.
Qualifications:
- A college degree or equivalent in mechanical engineering is preferred.
- 2 years minimum relevant work experience in industrial sales.
- Capable of working across multiple collaboration platforms with global shared services.
- Professional written and verbal communication skills.
- Excellent customer service and problem-solving skills.
- Proficient in MS Office.
Compensation:
We offer competitive benefits including Medical, Dental, Vision, 401K match, Paid Company Holidays, and more.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Supplemental Pay:
- Bonus opportunities
Work Location: In person