What are the responsibilities and job description for the Business Development Manager position at FitzMark?
Who We Are:
FitzMark is a third-party logistics provider specializing in all modes of transportation. We deliver best-in-class services for both our customers and carriers by leveraging our proprietary technology, DASH, and maintaining a proactive operational approach to ensure all logistics needs are guaranteed. With offices strategically located in Indianapolis (HQ), Chattanooga, Birmingham, Buffalo, Omaha, Detroit, Atlanta, Gainesville, and Kansas City, FitzMark has been able to sustain growth in a complex industry and market.
At FitzMark, success is driven by emphasizing our employees’ accomplishments in a collaborative and dynamic environment. We provide the tools and resources necessary to promote a culture of ownership and accountability to guide your career path and financial freedom.
Are you ready to make your mark?
Job Summary:
The Business Development Manager will leverage their knowledge and experience in the third-party logistics field to oversee the growth and development of their team. This role will manage the account production of each team member, review key performance metrics, and coach and develop new and existing employees.
The Business Development Manager is someone with a proven track record of sales achievements, tenacity, and drive in managing every aspect of the sales process, and is ready to jump into an exciting opportunity to help grow the Chattanooga branch.
\n- Provide management and mentorship to direct team of Business Development Representatives
- Support BD reps to service, operate, and grow current book of business, while growing customer base through cold calling
- Leverage reporting to determine best plan for growth with current book of business, as well as identify additional support resources as necessary
- Facilitate bids, pricing, and customer strategy for all new opportunities with input from the BD reps
- Coach and mentor employees to ensure sales, revenue growth, and individual KPIs are met while assisting with closing accounts and client relations
- Attend branch and company level meetings to discuss best practices and areas for improvement, both locally and across other offices
- Act as a liaison between leadership, departments, and team members regarding performance, escalation, and strategic business direction
- Work alongside senior management and recruiting department in candidate selection process for the respective team
- Perform supervisory responsibilities such as discipline and termination of employees as needed and in accordance with company policy
- Minimum 3 years experience within third-party transportation
- Experience mentoring, coaching, or leading teams
- Extensive knowledge of third-party logistics, customer service, and sales
- Proven track record and mindset of success in a sales role
- Comprehensive Benefits Packet (Medical, Vision, Dental)
- Company Provided Life Insurance Optional Additional Policy
- 401(k) with Company Match or Gradifi Student Loan Repayment Assistance
- Employee Assistance Program (EAP)
- Health and Wellness Program
- Paid PTO and Holidays Unlimited PTO Policy on 1-Year Anniversary
- Free Onsite Parking
- Casual Dress Code
FitzMark provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment , including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
