What are the responsibilities and job description for the Director, Distribution Operations position at Five Below?
At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.
It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!
POSITION SUMMARY :
The Director of Distribution Operations plays a critical role in ensuring the seamless movement of products through one of our high-volume distribution centers, from receipt to shipment. This role is responsible for the day-to-day oversight of the operation throughout the four walls of our ship center, including ownership of inventory management, product flow, and team leadership. Leveraging a blend of operational expertise, analytical acumen, and leadership skills, this role drives efficient product movement while collaborating with cross-functional teams to optimize supply chain performance.
This position is instrumental in executing broader supply chain and business strategies, delivering world class service and cost efficiency. Success in this role requires building a high-performing, agile, and adaptable team capable of high-level execution and the flexibility to meet evolving business needs.
RESPONSIBILITIES :
Operational Excellence
- Responsible for full oversight of daily operations including the consistent delivery of key metrics tied to staffing, service, cost and quality
- Execute against store service initiatives and actively identify new opportunities to enhance customer satisfaction.
- Maintain cost controls for all components of the ship center budget to meet or exceed financial targets
- Achieve year over year productivity improvements that meet or exceed budget expectations
- Accelerate speed of product through the facility to reduce overall lead times
- Partner cross functionally with both internal and external partners to drive product flow efficiencies that support long term financial planning
- Meet or exceed cost and service targets for ecommerce order processing (in buildings with ecommerce operations)
People Leadership
Safety and Compliance
QUALIFICATIONS :