What are the responsibilities and job description for the Night Auditor - Hospitality Expert position at Five Senses Hospitality Associates?
Unlock Your Potential as a Night Auditor at Five Senses Hospitality Associates
Are you ready to take your hospitality career to the next level? As a Night Auditor at Five Senses Hospitality Associates, you'll be the face of our hotel during the overnight hours, ensuring that every guest has a seamless and enjoyable experience. With a passion for delivering exceptional customer service and a keen eye for detail, you'll be responsible for preparing the night audit package and reports, handling guest concerns, and maintaining the highest standards of hospitality.
What You'll Be Doing:
- Providing Exceptional Guest Service: Greet guests with a warm smile and a friendly demeanor, embodying the Five Senses Hospitality Associates' commitment to heartfelt hospitality.
- Auditing with Precision: Prepare the night audit package and reports with accuracy and attention to detail, ensuring that every financial transaction is accounted for.
- Resolving Guest Concerns: Handle guest complaints and concerns with poise and professionalism, always striving to find a solution that meets their needs.
- Staying Connected: Maintain open communication with various departments, ensuring that every guest's needs are met and every issue is resolved.
What You'll Need:
- Previous Front Desk Experience: A plus, but not required.
- Customer Service Skills: A must, with a focus on delivering exceptional service to every guest.
- Problem-Solving Skills: Strong problem-solving skills, with the ability to think critically and resolve issues efficiently.
- Communication Skills: Excellent written and verbal communication skills, with the ability to communicate effectively with guests and colleagues alike.
At Five Senses Hospitality Associates, we're passionate about creating unforgettable experiences for our guests. If you're a hospitality expert with a passion for delivering exceptional service, we'd love to hear from you. Apply now to join our team and take your career to new heights!
