Director of Marketing

Come shine with Five Star Breaktime Solutions. We believe we can positively impact someone’s day one sip, snack, or break at a time. Five Star, a leading unattended food and beverage retail solutions provider, is in search of an action-oriented marketing leader that thrives in a dynamic work environment. The successful candidate will be responsible for the execution of strategies that enhance the customers’ breaktime experience. They will foster positive company perception among our clients and consumers with the goal of driving revenue growth and retention. The director will drive development, implementation, and evaluation of retail-focused (B2C) marketing strategies including in-store promotions, mobile app, loyalty, and more!

Essential Functions

• Collaborate with VP of Marketing and other departmental leaders to develop annual marketing plans and execute tactics serving retail marketing strategy, client experience, and customer experience.
• Collaborate with (Sr.) Director, Brand & Design to develop and execute retail marketing strategy
• Collaborate with department leads to develop and execute line of service marketing strategies
• Collaborate with Category Management department to develop retail promotion and consumer engagement strategies that align with company growth goals for same store sales.
• Responsible for retail promotion execution including but not limited to digital signage network, touchscreen point of sale devices, programmatic advertising, and physical signage merchandising.
• Responsible for the development and execution of growth strategies for the retail mobile app including but not limited to UI/UX enhancements, consumer engagement, and user adoption.
• Responsible for the development and execution of growth strategies for the retail loyalty program including but not limited to program structure, consumer segmentation, and supplier commitments.
• Responsible for the execution of marketing strategies and related projects that support growth for client experience and overall retention of business.
• Direct marketing project planning and execution managing resources to complete projects per spec
• Additional related duties, responsibilities, and projects are subject to assignment

Preferred Qualifications, Education, Experience, & Traits

• Bachelor’s degree in related field (i.e. Business, Marketing, Entrepreneurship, Sales, etc)
• Master’s degree in related field (preferred, not required)
• 5 or more year(s) professional marketing experience
• 3 or more year(s) supervisory and management experience
• Convenience services or retail industry experience (preferred, not required)
• Proficiency using all Microsoft Office applications including SharePoint, PowerPoint, and Excel
• Excellent verbal and written communications skills
• Strong listening skills and a passion for customer service
• Ability to foster teamwork and inspire a culture of respect as a manager
• Ability to prioritize and manage multiple projects simultaneously and complete on deadline
• Ability to be proactive and take initiative with limited need for guidance on projects
• High levels of self-directedness, determination, persistence, and optimism

Perks

• Full-time salary and bonus commensurate with experience and industry benchmarks
• Comprehensive Individual & Family Medical, Dental, and Vision insurance plans
• Voluntary enrollment in HSA, FSA, Term Life Insurance, Short and Long-term disability coverage
• 401(k) retirement savings plan with company match
• Ten (10) days paid time off and seven (7) paid holidays. Additional PTO is earned with years of service.
• Company subsidized food, snacks, hot and cold beverages from the breakroom market
• Free on-site parking

Reports to

Vice President of Marketing

Location

Chattanooga, TN - Onsite

Direct Reports (3)

Marketing Manager (full-time) (1)

Marketing Coordinator (full-time) (2)

About Five Star Breaktime Solutions:

Join one of the nation’s largest on-site food and beverage service providers proudly offering custom solutions to our clients including micro-markets, full-line vending, coffee service, pantry service, sustainable products, water (filtered and bottled) service, catering, and corporate food service.

Notice: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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