Regional Director of Revenue Management

Regional Director of Revenue Management

The Revenue Manager will be an experienced professional with extensive expertise on Hilton, IHG, Marriott, Choice, and Wyndham revenue management platforms. The Revenue Manager is tasked with ensuring each hotel maximizes its revenues through strategic deployment and manipulation of channel business, “Brand” tier structure, opaque pricing, and dynamic rate and yield management strategies. The Revenue Manager has overall responsibility for identifying and maximizing all potential revenue opportunities for assigned hotels in various locations. This includes the analysis of revenue potential for all market segments, including group, leisure, and corporate transient business, and will be responsible for working with OTAs to facilitate additional distribution. The Revenue Manager must be strategic and decisive, combining knowledge in revenue management, e-commerce, sales, marketing, and distribution to make optimal revenue decisions.

GENERAL RESPONSIBILITIES:

• Take complete ownership of the properties within your portfolio, with performance measured on both absolute and relative metrics.
• Actively monitor and adjust pricing across your portfolio markets to optimize revenue.
• Collaborate proactively with Sales, Marketing, and Operations to implement strategies aimed at improving the bottom line for property owner partners.
• Exceptional verbal and written communication skills with on-site management and corporate personnel. Must be an exceptional influencer, negotiator, and compromiser.
• Aggressive, strategic, and well-thought-out planning that allows the operator to “pivot” quickly to exploit “in the moment” rate and inventory strategies, 24-7.
• Is a mentor and teacher of GMs, DOSs, FOM, and corporate personnel - works daily with these partners for shared successes.
• Certified as a Revenue Manager with Hilton, Marriott, and IHG platforms.
• Stays up to date regarding techniques and technology and can deploy cutting-edge thoughts and ideas.
• Is flexible regarding work schedule and timelines – understands the hotel business is a business “that never sleeps.”
• Has a relentless desire to “WIN” by becoming a market leader in RevPar/Market Share by virtue of STAR data analytics, meeting or exceeding hotel budgets with creative and measurable selling techniques. Understands how to balance group and transient revenue management strategies.
• Understand RevPAR, TRevPAR, NRevPAR, and GOPPAR measurements toward financial success.
• Uses data analytics for predictive booking patterns (i.e., Pace Reports) and strategic rate and inventory management.
• Understands how to drive traffic via SEO/PPC, mobile, AI, and Dynamic packaging and how to review conversion ratios and customer acquisition costs.
• Works closely with Corporate Controller and Accounting Manager to ensure data is accurate on all reporting platforms.
• Produce top-line forecasting and budgeting reports for portfolio properties, leveraging market data and competitive analysis to inform decision-making.
• Assists with annual budgets regarding segmentation, rate and inventory strategies, special event pricing, etc.
• High level of motivation and commitment.
• Other duties as assigned, which the associate is capable of performing

QUALIFICATIONS:

• Bachelor’s degree – Hospitality/Hotel Management preferred
• Minimum 4 years of work experience in full-service/select-service hotels dealing with multiple brands, including Marriott, Hilton, IHG, Choice, and Wyndham.
• Strong understanding of hotel operations
• Computer Knowledge/Skills: MS Office, strong Excel skills, and knowledge of hotel property management systems
• Revenue Management Expertise: Strong familiarity with hotel and/or vacation rental yield management techniques, with a proven ability to optimize revenue.
• Effective Communicator: Excellent verbal and written communication skills, with the ability to present confidently and clearly to both internal and external stakeholders.
• Collaborative Team Player: Dependable and responsive, with a reputation for solving problems and answering revenue-related questions. Highly organized and detail-oriented, with meticulous note-taking practices.
• Technologically Savvy: Embraces the role of technology in successful yield management programs and is open to learning new systems. Able to think creatively and work with imperfect data to drive results.
• Detail-oriented and Time Management Proficient: Excels in managing multiple ongoing processes, maintaining superior attention to detail, and meeting deadlines.
• Analytical and Data-Driven: Skilled at analyzing large datasets to generate insights that inform pricing decisions and maximize revenue strategies.
• Highly focused and results-driven
• Excellent communication skills, both written and oral
• Professional in appearance and presentation
• Strong leadership skills to effectively manage and motivate the team to achieve high levels of performance and exceed goals
• Ability to connect with hourly team members during property visits to ensure training and tools are being provided to ensure the hotels’ success
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Strong conflict management skills with the ability to speak clearly and persuasively in positive or negative situations
• Demonstrate group presentation skills and conduct and orchestrate monthly, quarterly, and annual meetings.
• Build morale and group commitments to goals and objectives.
• 4 years of experience in a yield or revenue management role
• You're highly motivated and able to maintain efficiency while working independently.
• You're proactive by nature and can act decisively when needed.
• You're a team player who is committed to uplifting your coworkers and the company.
• Proficient and familiar with online booking channels (Expedia, Booking.com, etc.), and pricing tools

Job Type: Full-time

Benefits:

• Dental Insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8-hour shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Revenue Manager: 4 years (Preferred)
• Marriott/Hilton/IHG/Choice/Wyndham: (Preferred)

Willingness to travel:

• 15% or less

Work Location: Atlanta, Georgia/Nashville, Tennessee/Remote