Plumbing Install Lead - Dayton Market

About Five Star Home Services LLC

Five Star Home Services is a network of top-rated home services companies located throughout Greater Dayton, Greater Columbus, and Greater Cincinnati. We offer affordable plumbing, heating, air conditioning, air quality, and electrical services at fair and competitive prices. We have a team of master plumbers, HVAC technicians, and master electricians available around the clock with emergency repair services throughout our three major metro areas.

WHAT’S IN IT FOR YOU when you work for Five Star?

• PRIDE & PURPOSE: Work for a company with a mission to help others. Up to 10% of our profits are donated to support our local communities! We put the $ where the need is!
• VOLUNTEER PTO: Two (2) days of Volunteer PTO! We care about the community & we want to ensure you have the ability to donate your time to the causes you care about most!
• PTO & OTHER BENEFITS: Available after 90 days! (Company-paid $25k Basic Life Ins., STD, & LTD)
• SUPPORTIVE MANAGEMENT: You have career and personal goals & we want to help you accomplish them! Ask us how!
• FREE Five Star Employee Home Services Membership Plan: Steep discounts to help you with your own home service needs! If you don’t own your own home, you can donate your employee membership to a direct relative.
• COMPANY SWAG CREDIT: Five Star Store credit is provided after 90 days!

SUMMARY: Work on large scale projects and equipment installation, such as repipe jobs and water heater installations. Our Lead Plumbing Installers will partner with the plumbing service department to take care of customer concerns. After a service plumber diagnoses the issue and works with the customer on a solution, you come in and make it happen! Coordinate with other plumbing installers and equipment operators (when necessary) to remove old plumbing and replace it with new systems. You do not believe in taking shortcuts and neither do we. You know how to make sure the job is done right and is up to code! Provide feedback, encouragement, support, professional development, and coaching to other plumbers.

DUTIES AND RESPONSIBILITIES:

• Install, inspect, maintain, and repair water supply and drainage systems.
• Install sinks, bathtubs, toilets, and water heaters.
• Maintain, repair, and renovate plumbing systems in existing homes, including pipes, valves, fittings, and fixtures.
• Locate and mark positions for pipe connections, passage holes, and fixtures in walls and floors.
• Select required pipe sizes and types.
• Measure, cut, thread, bend, and clamp pipes using hand and power tools.
• Join and secure pipes, tubes, fittings, and fixtures with clamps, bolts, screws, cement, or soldering.
• Test piping systems for leaks with air pressure and water pressure gauges.
• Cut openings in walls and floors to create space for pipes and pipe fittings.
• Perform light painting, plastering, flooring, and ceiling repairs as needed.
• Cut, assemble, install, repair, and replace pipe sections and tubes.
• Install and repair large appliances (washing machines, fridges with water lines).
• Prepare bids, cost estimates, and project budgets.
• Work well with customers, contractors, and other trades.
• Accurately log billable hours using a time tracking app.
• Manage job details, review daily tasks, and follow up with customers using Service Titan.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 
  Prior experience with Service Titan preferred.
• Prior leadership experience.
• High School Diploma or Equivalent (GED). Valid Plumbing or Journeyman License preferred but not required.
• Experience in Residential Plumbing, particularly with drain, sewer, water & gas line installation and retrofit.
• Experience with service of tank-less water heaters and water filtration systems.
• 3 years of plumbing experience with water heaters, tankless & filtration systems installation and retrofit, having strong knowledge of state and local codes and regulations.
• 3 years of plumbing experience with drain, sewer, water, and gas lines installation and retrofit, having strong knowledge of state and local codes and regulations.
• Strong customer service skills.
• Ability to exercise independent judgment and make appropriate decisions.
• Keen ability to work accurately, efficiently, and manage multiple tasks.
• Knowledgeable and skilled in the safe use and maintenance of required tools.
• Committed adherence and enforcement of the company’s core values and core purpose.
• Basic computer skills.
• Strong mechanical aptitude.
• Excellent oral and written communication and interpersonal skills.
• Ability to fluently speak, read, and write in the English language, bi-lingual is a plus.