Logistics Operations Coordinator

Five Star Logistics is a full-service 3PL transportation division providing LTL, Truckload, and Rail services to our customers for over 17 years.

For additional information about us, please visit www.fivestarlogisticsinc.com

Our Elgin, IL location

Working Monday – Friday, generally 7 am – 4 pm or 8 am – 5 pm. This is an in-office role.

Responsibilities:

o Coordinate, schedule, and maintain contact with carriers throughout the day to ensure delivery.

o Track and trace orders to communicate real-time information to customers.

o Negotiate pricing with carriers.

o Assign carriers to shipments and manage the order from beginning to end.

o Address issues or delays in shipments.

o Develop and maintain carrier relationships.

o Act as a liaison and answer phone calls from drivers and customers.

o Initiate sales calls to prospective or current clients.

o Prospect for leads and perform heavy cold calling to build a pipeline of business.

o Supervising accounts daily to retain existing relationships.

Skills Required:

o Strong communication, negotiation, and problem-solving skills

o Exceptional work ethic and ability to work as a team player

o Excellent interpersonal and customer service skills with a passion for sales

o Knowledge within the logistics and trucking industry

o Adaptability and time management – prioritizing workload.

o Keen attention to detail

Preferred Education/Experience:

o Bachelor’s degree or equivalent combination of education and logistics experience.

o Prior experience in logistics preferred.

o 1 – 3 years’ experience in LTL, Partial, and Truckload Freight

o Advanced knowledge using Excel, Outlook, Microsoft Office Suite.

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person

Salary : $45,000 - $50,000