Operations Coordinator

Five Star Logistics is a full-service 3PL transportation division providing LTL, Truckload, and Rail services to our customers for over 17 years.

For additional information about us, please visit www.fivestarlogisticsinc.com

We are seeking a full-time Brokerage Operations employee for our Elgin, IL location working Monday – Friday, generally 7 am – 4 pm or 8 am – 5 pm. This is an in-office role.

Responsibilities:

o Coordinate, schedule, and maintain contact with carriers throughout the day to ensure delivery.

o Track and trace orders to communicate real-time information to customers.

o Negotiate pricing with carriers.

o Assign carriers to shipments and manage the order from beginning to end.

o Address issues or delays in shipments.

o Develop and maintain carrier relationships.

o Act as a liaison and answer phone calls from drivers and customers.

o Initiate sales calls to prospective or current clients.

o Prospect for leads and perform heavy cold calling to build a pipeline of business.

o Supervising accounts daily to retain existing relationships.

Skills Required:

o Strong communication, negotiation, and problem-solving skills

o Exceptional work ethic and ability to work as a team player

o Excellent interpersonal and customer service skills with a passion for sales

o Knowledge within the logistics and trucking industry

o Adaptability and time management – prioritizing workload.

o Keen attention to detail

Preferred Education/Experience:

o Bachelor’s degree or equivalent combination of education and logistics experience.

o Prior experience in logistics preferred.

o 1 – 3 years’ experience in a similar role.

o Advanced knowledge using Excel, Outlook, Microsoft Office Suite.

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person

Salary : $45,000 - $50,000