What are the responsibilities and job description for the Business Operations Manager position at Five Star Parks and Attractions?
Park Operations Excellence
At Five Star Parks and Attractions, we are seeking a seasoned Operations Manager to lead our team of attraction operators, technicians, and customer service employees. This role is integral to planning, organizing, and implementing strategies that enhance park operations while ensuring a fun, efficient, and safe environment for our guests.
About the Role
We are looking for a dynamic leader who can supervise a diverse team of 15-50 employees, maintaining a high standard of customer service. The ideal candidate will have strong leadership skills, a commitment to safety, and a passion for delivering exceptional customer experiences. Key responsibilities include:
Key Qualifications
The successful candidate will possess excellent attention to detail, strong communication skills, and the ability to motivate and inspire a diverse team. A minimum of one year of management or supervisory experience is required, preferably in a restaurant or food and beverage management setting. Experience working weekends and holidays is also essential.
Culture at Five Star Parks and Attractions
We celebrate diversity and are committed to creating an inclusive environment for all employees. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
At Five Star Parks and Attractions, we are seeking a seasoned Operations Manager to lead our team of attraction operators, technicians, and customer service employees. This role is integral to planning, organizing, and implementing strategies that enhance park operations while ensuring a fun, efficient, and safe environment for our guests.
About the Role
We are looking for a dynamic leader who can supervise a diverse team of 15-50 employees, maintaining a high standard of customer service. The ideal candidate will have strong leadership skills, a commitment to safety, and a passion for delivering exceptional customer experiences. Key responsibilities include:
- Supervising daily operations to optimize productivity and efficiency across all attractions.
- Maintaining accurate records of employee attendance and performance metrics.
- Conducting regular checks on attraction operators to ensure safe and efficient operation.
Key Qualifications
The successful candidate will possess excellent attention to detail, strong communication skills, and the ability to motivate and inspire a diverse team. A minimum of one year of management or supervisory experience is required, preferably in a restaurant or food and beverage management setting. Experience working weekends and holidays is also essential.
Culture at Five Star Parks and Attractions
We celebrate diversity and are committed to creating an inclusive environment for all employees. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
