What are the responsibilities and job description for the Manager position at Five Star Parks and Attractions?
The manager has responsibility for the entire center, by performing the following duties, either personally or by delegating through subordinates :
Management :
- Recruits, hires, trains, evaluates, and terminates all functional managers.
- Exemplifies the core value philosophy to all subordinates
- Builds a culture centered around the core values throughout the facility
- Maintains an open-door policy.
- Co-Lead weekly Ops L10 with GM
- Addresses and resolves all guest issues personally or given to GM if major issue
- Works with GM to achieve year over year growth and profitability
- Holds GSM's accountable for providing great guest service & upholding core values
- Schedule GSA's 2 weeks in advance
- Ensures all Jolt checklists are being done on time and done correctly by all team members
- Getting monthly reports together for the accountants
- Maintains team member personnel files, forms, and records.
- Establishes sites goals and develops efforts to ensure that goals are met or exceeded.
- Coordinates facility & building maintenance.
Financial :
Safety :
Qualifications :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.
Education and / or Experience :
High school diploma or general education degree (GED); and a minimum of 2 years of management experience in the field; or equivalent combination of education and experience
Computer Skills :
Working knowledge of the Internet, Microsoft Office Professional, and willingness to learn new software platforms such as out POS system, party booking software and scheduling.
Language Skills :
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, guests, and the public.
Mathematical Skills :
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Reasoning Ability :
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Five Star Parks offers excellent benefits that include :
Five Star Parks is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity / expression, pregnancy, veteran status, marital status, creed, genetic status or any other status protected by federal, state or local law.
Additional Requirements :
