What are the responsibilities and job description for the Case Worker position at Five Star Tax Resolution?
Five Star Tax Resolution is a leading tax relief company dedicated to helping individuals and businesses resolve tax issues. We are looking for a Case Worker to assist clients in navigating the tax relief process and advocate on their behalf.
Key Responsibilities:
- Client Management: Conduct consultations, gather financial documents, and assess eligibility for tax relief programs.
- Communication & Support: Serve as the primary point of contact for clients, providing updates and guidance throughout the resolution process.
- Collaboration: Work with legal and tax teams to develop strategies and submit necessary documentation to the IRS and state agencies.
- Follow-up & Documentation: Ensure timely case follow-ups, track progress, and maintain accurate records.
Qualifications:
- Education: Bachelor’s degree in business, finance, or a related field (or equivalent experience).
- Experience: 2 years in case management or tax resolution (preferred).
- Skills: Strong communication, organizational, and time management skills. Proficiency in Microsoft Office and case management software.
Why Join Us?
- Competitive salary and benefits
- Impactful work helping clients resolve tax issues
- Collaborative and supportive team environment
If you're passionate about helping people with tax relief, apply today!
Five Star Tax Resolution is an Equal Opportunity Employer.
Job Type: Full-time
Pay: $20.43 - $23.00 per hour
Benefits:
- Health insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $20 - $23
