Discharge Planner

Job Title: Discharge Planner
Location: Finger Lakes Region, NY
Employment Type: Full-Time

Job Summary:

In alignment with FLACRA’s mission, vision, and values, the ACC Discharge Planner plays a critical role in coordinating care transitions for clients, ensuring they receive appropriate post-discharge support and referrals. This position involves close collaboration with doctors, nurses, counselors, financial entitlement coordinators, and legal entities to facilitate comprehensive and individualized discharge planning, reducing recidivism and promoting long-term recovery.

Minimum Qualifications:

• High School Diploma or equivalent (Associates Degree preferred).
• Valid NYS Driver’s License.
• Experience in behavioral health, substance use disorder treatment, or a related field preferred.

Key Responsibilities:

• Discharge Planning & Coordination:
• Engage clients in post-treatment planning within 24 hours of admission, assessing their needs and preferences.

Client & Family Engagement:

• Conduct family meetings and obtain collateral information to support treatment and discharge planning.
• Provide psycho-educational group sessions and therapeutic activities in alignment with client treatment plans.
• Serve as an advocate for clients, addressing barriers to care and ensuring access to necessary resources.

Documentation & Compliance:

• Maintain accurate and up-to-date records of all referrals, discharge plans, and client interactions.
• Ensure all documentation meets agency, OASAS, and regulatory standards.
• Participate in team meetings and provide regular updates on client progress and discharge outcomes.

Required Skills & Competencies:

• Strong communication skills – Ability to interact effectively with clients, families, staff, and external providers.
• Cultural competency – Experience working with diverse populations and understanding of culturally responsive care.
• Problem-solving & time management – Ability to multi-task, prioritize duties, and manage crisis situations calmly and effectively.
• Knowledge of addiction treatment & behavioral health systems – Familiarity with substance use disorder treatment, recovery resources, and referral processes.
• Proficiency in electronic records (EHR) – Ability to document client information accurately and efficiently.

About Us:

Finger Lakes Area Counseling and Recovery Agency (FLACRA) is a growing, not-for-profit provider of behavioral health and substance use treatment services throughout the Finger Lakes Region. Our comprehensive programs include outpatient services, residential care, crisis intervention, vocational support, housing, and youth services. We are committed to providing professional development opportunities for our staff and fostering a collaborative and inclusive workplace.

At FLACRA, we are dedicated to creating an employee-centered culture that values diversity, inclusion, and respect. We encourage candidates from all backgrounds to apply and join our team of professionals committed to making a positive impact in the community.

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Expected hours: 37.5 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Medical office: 1 year (Preferred)
• Medical billing: 1 year (Preferred)
• Insurance Verification: 1 year (Preferred)

License/Certification:

• New York State Drivers License (Required)

Ability to Commute:

• Clifton Springs, NY 14432 (Required)

Ability to Relocate:

• Clifton Springs, NY 14432: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $19