Manager of Jail Services

Employment Type: Full-Time, Exempt
Schedule: Monday - Friday 7 AM - 3 PM.

Job Summary:

FLACRA is seeking a dedicated and experienced Jail Program Manager to oversee behavioral health services provided within jail settings. This role provides day-to-day supervision, training, and operational guidance to Jail Counselors and ensures compliance with established contracts and clinical standards. The ideal candidate will possess strong leadership abilities, familiarity with the behavioral health system, and a passion for serving justice-involved individuals.

Required Qualifications:

• Associate’s Degree in Health or Human Services.
• Valid New York State Driver’s License
• Qualified Health Professional (QHP) status.

Preferred Qualifications:

• CASAC certification.
• Bachelor’s Degree in Health/Human Services.
• Familiarity with community outreach, crisis response, and maintaining safety in the field.

Skills and Experience:

• Strong written and verbal communication skills.
• Demonstrated ability to lead diverse teams with empathy and cultural sensitivity.
• Knowledge of local behavioral health systems and criminal justice programs.
• Proficiency in documentation and use of electronic health records (EHR).
• Strong organizational and problem-solving skills.
• Ability to manage multiple priorities in a dynamic, high-responsibility environment.
• Calm and professional demeanor in high-pressure situations.

Key Responsibilities:

• Provide daily supervision, support, and leadership to jail-based counselors.
• Conduct regular observations and evaluations of staff performance in accordance with agency standards.
• Onboard and train all new jail counseling staff.
• Identify staff training needs and coordinate professional development opportunities.
• Ensure full understanding and execution of jail contracts, including protocol implementation and quality assurance.
• Collect and analyze data to ensure accurate and timely reporting to stakeholders.
• Collaborate with the Regional Director to identify best practices and support continuous improvement initiatives.
• Maintain productive relationships with jail administration, referral sources, and external service providers.
• Represent FLACRA at community presentations and training events as needed.
• Respond promptly and appropriately to crisis and emergency situations to ensure client and staff safety.
• Ensure all documentation and reporting is completed in compliance with FLACRA and OASAS regulations and timelines.
• Model professionalism, integrity, and respect in all interactions with staff, clients, and partners.
• Perform additional duties as assigned by leadership.

About Us:

Finger Lakes Area Counseling and Recovery Agency (FLACRA) is a growing, not-for-profit provider of behavioral health and substance use treatment services throughout the Finger Lakes Region. Our comprehensive programs include outpatient services, residential care, crisis intervention, vocational support, housing, and youth services. We are committed to providing professional development opportunities for our staff and fostering a collaborative and inclusive workplace.

At FLACRA, we are dedicated to creating an employee-centered culture that values diversity, inclusion, and respect. We encourage candidates from all backgrounds to apply and join our team of professionals committed to making a positive impact in the community.

Job Type: Full-time

Pay: $61,000.00 - $62,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Canandaigua, NY 14424 (Preferred)

Ability to Relocate:

• Canandaigua, NY 14424: Relocate before starting work (Preferred)

Work Location: In person

Salary : $61,000 - $62,000