Peer Advocate– Housing & Continuum of Care Outreach

Job Title: COC Coordinator ( Peer Advocate– Housing & Continuum of Care Outreach)

Location: Clifton Springs, NY

Employment Type: Full-Time

Schedule: Monday – Friday, 8:00 AM - 4:00 PM

Department: Housing

Job Summary

The Peer Provider is a vital part of the FLACRA team, delivering peer support services to individuals and families experiencing serious mental illness, substance use disorders, and homelessness . This role focuses on outreach and engagement for those who are homeless, ensuring continuous support until stable housing is secured .

Under the co-supervision of the Housing & Employment Manager and the Connections Regional Coordinator , the Peer Provider acts as a mentor, advocate, and guide , assisting individuals in navigating recovery, securing housing, and accessing community resources . This position emphasizes building relationships, removing barriers to recovery, and fostering independence within the community.

Required Qualifications

• Completion of NY state-certified peer support specialist training through OMH or OASAS.
• CRPA-P/CRPA and/or NYCPS Certification required.
• High School Diploma or GED required.
• Valid NYS Driver’s License required.
• Lived experience in mental health and/or substance use recovery is required.
• Must be 18 years of age or older .
  
  

Skills & Competencies

• Strong interpersonal skills with the ability to build trusting relationships.
• Excellent verbal and written communication skills .
• Ability to multi-task, prioritize, and problem-solve in a fast-paced environment.
• Crisis intervention skills , with the ability to remain calm under pressure.
• Knowledge of peer support principles and the recovery-oriented system of care .
• Proficiency in documentation and data tracking .
• Comfort with community-based services, outreach work, and in-person engagement .
• Reliable transportation and a valid NYS Driver’s License required.
  
  

Job Requirements

Key Responsibilities:

Outreach & Housing Support

• Engage individuals experiencing homelessness who are also struggling with mental health or substance use issues.
• Coordinate with CoC, DSS, and Coordinated Entry Systems to support clients in securing stable housing that promotes long-term recovery.
• Actively participate in treatment planning and client case discussions.
  
  

Peer Support & Recovery Guidance

• Assist individuals and families in developing a recovery plan, including psychiatric advance directives and crisis planning.
• Provide psychoeducation, harm reduction strategies, and relapse prevention support.
• Serve as a role model, sharing lived experience to demonstrate resilience and coping strategies.
• Help initiate and sustain recovery by identifying support groups, treatment options, and self-care resources.
• Guide clients in overcoming obstacles to recovery, including transportation, employment, financial assistance, and medical care.
  
  

Case Management & Advocacy

• Offer case management and resource coordination as an extension of support services.
• Maintain accurate documentation of client progress and engagement efforts.
• Advocate on behalf of individuals and families, ensuring they receive the necessary services and accommodations.
• Work closely with supervisors and treatment teams to discuss concerns and ensure coordinated care.
  
  

Professional Development & Team Collaboration

• Participate in required training sessions to maintain certification.
• Stay informed on crisis intervention techniques and early engagement strategies.
• Provide feedback to improve program effectiveness and community partnerships.
• Attend team meetings, supervision sessions, and professional development opportunities.
  
  

About Us

Finger Lakes Area Counseling and Recovery Agency (FLACRA) is a growing, not-for-profit provider of behavioral health and substance use treatment services throughout the Finger Lakes Region. Our comprehensive programs include outpatient services, residential care, crisis intervention, vocational support, housing, and youth services. We are committed to providing professional development opportunities for our staff and fostering a collaborative and inclusive workplace.

At FLACRA, we are dedicated to creating an employee-centered culture that values diversity, inclusion, and respect. We encourage candidates from all backgrounds to apply and join our team of professionals committed to making a positive impact in the community.

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Salary Details

This salary was provided in the Job Posting.

$16.50-$16.74

Hourly Salary

Job Snapshot

Employee Type

Full-Time

Location

Clifton Springs, NY (Onsite)

Job Type

Health Care, Nonprofit - Social Services

Experience

Not Specified

Date Posted

03/18/2025

Job ID

J2N69W72W1VVB8V0P4D