Recovery Center Supervisor

Job Title: Recovery Center Supervisor – Clubhouse Wayne

Location: Newark, NY
Department: Recovery Center
Employment Type: Full-Time, Hourly

Job Summary:

The Recovery Center Supervisor at Connections Clubhouse Wayne plays a key leadership role in overseeing daily operations, supervising peer staff, managing volunteer coordination, and ensuring the success of recovery-focused programming. This individual will ensure alignment with agency goals, regulatory requirements, and community needs. The Recovery Center Supervisor will actively support a strengths-based, person-centered approach to wellness and recovery for individuals navigating behavioral health and substance use challenges.

Minimum Qualifications:

• Certified Recovery Peer Advocate (CRPA) or CRPA-P required
• Valid New York State Driver’s License required
• Qualified Health Professional (QHP) strongly preferred or willingness to pursue
• Minimum of 2 years of leadership experience in behavioral health or peer services preferred

Skills & Experience:

• Strong leadership and supervisory skills
• Excellent written and verbal communication abilities
• Ability to work effectively with culturally diverse individuals and community partners
• Knowledge of the behavioral health system and recovery principles
• Strong time management, problem-solving, and organizational skills
• Proficient with electronic records and Microsoft Office Suite
• Comfortable providing in-community support and navigating potential crisis situations

Key Responsibilities:

• Provide ongoing supervision, coaching, and mentorship to Recovery Peer Advocates, including audits, performance evaluations, and team building
• Oversee program operations to ensure monthly goals and performance metrics are achieved
• Track and report program data to the Senior Director and Executive Management on a monthly basis
• Lead recruitment, onboarding, and supervision of volunteers for Clubhouse programming
• Maintain compliance with documentation and recordkeeping requirements, including volunteer records
• Collaborate with FLACRA’s Marketing and Public Relations team to promote Clubhouse programming
• Maintain knowledge of community needs and agency developments to support program growth
• Coordinate and support community engagement initiatives, including presentations and trainings
• Screen, interview, and onboard new CRPA staff; identify and address training needs for team development
• Manage and maintain program schedules to ensure appropriate staffing and service delivery
• Foster positive relationships with referral sources, local service agencies, and community stakeholders
• Ensure timely follow-up with referral sources and support comprehensive care coordination
• Contribute to the development and implementation of policies and procedures that align with federal, state, and local regulations
• Promote and model a positive, recovery-focused work environment that reflects FLACRA’s mission and values
• Support the professional development and growth of all assigned staff
• Perform additional duties and responsibilities as assigned

About Us:

Finger Lakes Area Counseling and Recovery Agency (FLACRA) is a growing, not-for-profit provider of behavioral health and substance use treatment services throughout the Finger Lakes Region. Our comprehensive programs include outpatient services, residential care, crisis intervention, vocational support, housing, and youth services. We are committed to providing professional development opportunities for our staff and fostering a collaborative and inclusive workplace.

At FLACRA, we are dedicated to creating an employee-centered culture that values diversity, inclusion, and respect. We encourage candidates from all backgrounds to apply and join our team of professionals committed to making a positive impact in the community.

Job Type: Full-time

Pay: $24.00 - $25.00 per hour

Expected hours: 37.5 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Clifton Springs, NY 14432 (Preferred)

Ability to Relocate:

• Clifton Springs, NY 14432: Relocate before starting work (Preferred)

Work Location: In person

Salary : $24 - $25