Surgery Scheduler

Position Overview

The Surgery Scheduler’s responsibilities include coordinating surgical procedures with multiple hospitals and surgery centers, scheduling and obtaining pre-operative testing, writing and communicating surgery orders, and collecting necessary documentation for surgeries.

Primary Responsibilities

• Responsible for ensuring all necessary paperwork, such as consent forms and allergy lists, are completed and on file before a surgery can take place
• Establish mutually acceptable surgical appointment times for patients and Physicians
• Provide each patient thorough instructions regarding pre-surgery protocol, arrival time for their procedure, and ensure they have arranged for adequate transportation home for HOSPITAL
• Review all instructions with the patient to ensure full understanding
• First point of contact for answering patient questions regarding how long a surgery is expected to take, and what the patient can or cannot eat prior to surgery etc.
• Ensures all required tests needed prior to surgery are completed and sent to appropriate facilities
• Responsible for scheduling follow up appointments for patients
• Relay information in a timely and sensitive manner to the ASC and Hospital
• Ensure all CDs are received prior to surgery and delivered to ASC and/or Hospital prior to procedure
• Create OR worksheet outlining prospective surgery. Ensure surgery detail, with CPT & ICD-10 codes
• Responsible for sending referral to billing for verification of patient insurance benefits for inpatient, outpatient and in office procedures
• Schedule incoming referrals for new and existing patients
• Answer telephone calls, schedule appointments and route tasks appropriately