What are the responsibilities and job description for the Help Desk Support position at FLASH Technology Group?
Help Desk opening located in San Antonio, Texas.
Must have a TS/SCI with polygraph security clearance.
M-F 2pm-10pm or 3pm-11pm
Must have a TS/SCI with polygraph security clearance.
M-F 2pm-10pm or 3pm-11pm
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● Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
● May coach and provide guidance to less-experienced professionals
● Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
● Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
● Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure
HS or GED and 5 years of exp OR
BS and no experience!
Must have an IAT Level I certification OR
*IAT Level 1 certificate is required within 6 months of start date.
Salary range: $55,000 - $59,000, to start.
● May coach and provide guidance to less-experienced professionals
● Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
● Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
● Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure
HS or GED and 5 years of exp OR
BS and no experience!
Must have an IAT Level I certification OR
*IAT Level 1 certificate is required within 6 months of start date.
Salary range: $55,000 - $59,000, to start.
Apply to dmagruder@flashtg.com or through our website at
https://flashtg.com/flash-technology-careers/ or www.flashtg.com.
401(k) with 6% company match - VESTS IMMEDIATELY
Medical Insurance (with HSA and HRA options)
Dental and Vision Insurance
Life and Disability Insurance
Complimentary Identity Theft Protection
Tuition/Certification Reimbursement
Paid Time Off
Referral bonuses
And more!
https://flashtg.com/flash-technology-careers/ or www.flashtg.com.
401(k) with 6% company match - VESTS IMMEDIATELY
Medical Insurance (with HSA and HRA options)
Dental and Vision Insurance
Life and Disability Insurance
Complimentary Identity Theft Protection
Tuition/Certification Reimbursement
Paid Time Off
Referral bonuses
And more!
Salary : $55,000 - $59,000
