What are the responsibilities and job description for the Support Technician - Logistics position at FLASH Technology Group?
TS/SCI with Polygraph required.
DAYS M-F 8 Hour shifts between the Hours of 6am - 6pm.
Troubleshoot, install, and support the configuration of hardware devices CONUS and OCONUS. Includes workstations, monitors, printers, peripherals, servers, network equipment, cables labeling mobile devices, and associated software on domains as identified by CIO governance processes. Provide services for the purchase of break/fix equipment for end users. To include desktops, monitors, VoIPs, DVTCs, and other assorted hardware. Developing processes to manage break/fix stock levels and ensure each location has sufficient break/fix supplies based on Government needs.
Certs and Training:
8570 IAT level II
And one of the following:
A CE (CompTIA)
HDI-CSR (Customer Service Representative)
HDI-SCD (HDI Support Center Director)
HDI-SCA (HDI Support Center Analyst)
ITIL Foundation
Microsoft Office 365
Education and Experience:
High School Diploma/ GED Relevant experience: 7 years CCC Academy graduate
Associates Degree Relevant experience: 5 years CCC Academy graduate
Bachelors Degree Relevant experience: 3 years CCC Academy graduate
Masters Degree Relevant experience: 1 year CCC Academy graduate
PhD Relevant experience: 0 years CCC Academy graduate
Send resume to dmagruder@flashtg.com or apply through website at https://flashtg.com/flash-technology-careers/ or www.flashtg.com.
Generous Referral Bonus Program!
6% 401K MATCH!
Comprehensive Benefits Package!
Education Reimbursement!
