Front of House Manager

Company Description

Flavor Hills is more than just a restaurant – it's an experience, and we're looking for passionate individuals to be a part of it. Nestled in Myrtle Beach, SC, Flavor Hills is not your ordinary eatery; it's a hub for modern southern comfort cuisine and unforgettable moments. Founded by Marine Corps veterans with a deep love for flavor and community, our restaurant is now expanding to Myrtle Beach, and the excitement is evident.

Whether you're a culinary maestro, a hospitality wizard, or someone with a heart for exceptional service, we invite you to be a part of our journey. We're known for our mouthwatering brunch specials, endless creativity, and boundless enthusiasm. Join us in creating remarkable experiences that keep our guests coming back for more. Flavor Hills is more than a place to work; it's a place to thrive. Come, be a part of the food revolution.

Front of House Manager

A Front of House (FOH) Manager is a pivotal figure in the hospitality industry, responsible for ensuring seamless and exceptional guest experiences in restaurants, bars, hotels, or other dining establishments. They oversee all aspects of the dining area, managing the front-of-house staff and optimizing operations to create a welcoming and efficient environment for guests.

Key Responsibilities:

Guest Relations: Greeting and interacting with guests, addressing their needs, and ensuring a positive dining experience.

Staff Management: Hiring, training, and supervising front-of-house staff, including servers, hosts, and bartenders.

Scheduling: Creating staff schedules to ensure adequate coverage during peak and off-peak hours while managing labor costs.

Service Excellence: Maintaining service standards, including attentiveness, order accuracy, and timely service.

Inventory and Supplies: Managing inventory of dining supplies, such as utensils, glassware, and linens, to ensure availability.

Reservations: Handling reservation systems, managing guest bookings, and optimizing table turnover.

Conflict Resolution: Addressing guest complaints or concerns professionally and effectively.

Qualifications:

- Proven experience as a FOH Manager or in a similar role.

- Strong leadership and interpersonal skills.

- Knowledge of food and beverage operations.

- Exceptional customer service and communication abilities.

- Attention to detail and organizational skills.

- Understanding of health and safety regulations.

Career Path:

FOH Managers often progress to higher positions in the hospitality industry, such as General Manager or Director of Operations. Their expertise in guest service, staff management, and operational efficiency is highly valued across various establishments within the field.

A Front of House Manager is the face of the establishment, ensuring that guests enjoy memorable experiences from the moment they arrive until they leave. Their leadership in the front-of-house operations plays a critical role in the success and reputation of the establishment.